Central Rock Gym

My kids were excited to check out this place late one weeknight. It wasn't too busy and was clean. We went at 8pm and were charged for a full day per kid (teen) for 1 hour of climbing (they close at 9pm). I guess we won't go late again but the kids liked it and would go back. $24/ per hour seems a little steep for an hour.....there's no harness/belay, just the free climbing walls. Shoe rental was included.

THIS place is NOT for beginners. Look at all the reviews ... most of the positive reviewers are experienced climbers. Based on how they treat you, their policies, and other factors, I would have to say it is terrible for beginners. First, the "trial" is promoted as a 3-hour experience, but the lesson is only a bit longer than an hour and then you are "on your own." You could have a staffer manage your ropes, but you would have to "be a member for that" (how could you be a member if you are taking the trial class?) Second, you MUST sign up with a friend if you are going to get any value for your 3 hour experience (but there is nothing to point this out). I see another reviewer booked late at night, so only got the hour, but if I were this gym I would not take reservations for that class any later than two hours before close (so the customer can get value). Third, I asked if I could climb with my daughter, to avoid leaving her alone after the hour, and though there was space in the class they refused me because they were "too busy". Fourth, the electronic reservation made online did not populate to the gym, so they had to add them manually. Finally, I asked for a refund, for a class she NEVER attended. After three requests, first in person (at the desk before the class) and twice by email (to the manager), the only response I have was "no" (again too busy). I get that Covid has made things more challenging for all, but this isn't a supply chain problem or staffing issue. It would not take much to accommodate the customer and/or be kind and understanding. Do NOT go here if you want to start learning how to climb.

We’re here every week, so might as well leave a review! CRG Waltham has quickly become our go-to bouldering spot as Watertown locals who try to avoid the bigger crowds at Watertown on weekday evenings. With great, grippy walls and new climbs each week, there’s always something new to project here. Staff are super friendly (special shout-out to Alec!) and are always happy to provide tips or simply chat. I wish they were still open on weekends! Of course, having Mighty Squirrel next door is an extra bonus ;)