Energy Fitness and Gymnastics

Great staff leading our birthday party!

I continue to be impressed by Energy Gymnastics, especially for birthday parties! Their staff is so engaging and they do a great job keeping the kids happy and safe. Their party price is vary fair for the area and they will include a bouncy house if you want!! We had my daughter's 5th birthday there last weekend. It was so easy start to finish, no stress. I had other parents comment on how great the facility was and how smoothly it all went. This is our 3rd time hosting a birthday party there in the past 6 years and I would do it all over again :)

Very disrespectful staff and management. we asked for an availability in a class for my daughter and they took forever to respond.I've been following up every two days so she could start soon before summer and they said they'll put us on waitlist and check with others in the line before us. Never heard back from them.When we called the last time they still don't have an update after two whole weeks.Editing to respond to your response:Two weeks ago when I called the staff said there were 3 people in front of us on the waitlist. How can it take two weeks to check with each customer if you give 24 hours to each customer to respond ? Last week we visited the facility to check in person (by when I expected an answer) and still heard that there are 3 people ahead of us and that they’ll get back. The staff also said by Friday they’ll have an update. I won’t be disappointed to hear your facility is at full capacity right now and won’t be able to accommodate new students at the time we’re available. It’s just the same repetitive response that got me confused.I had to disconnect the call dissatisfied and disappointed as I’ve been checking since the last couple of times and heard the same response every time and didn’t understand the time line. I felt disrespectful of my time and effort to hear no clear response about the availability of spot.