Orangetheory Fitness in Norfolk, VA, offers an inviting community-focused gym experience. Located in the Palace Shops & Station, Orangetheory specializes in motivating group workouts tailored for all fitness levels. Coaches guide members through heart rate-based interval sessions, allowing real-time progress tracking and setting specific goals for better cardiovascular health. The incredible support from both coaches and fellow members fosters a family-like atmosphere, making even the toughest workouts enjoyable.

Despite its popularity and strong positive feedback for its staff and programs, some first-time attendees have experienced issues with the initial setup and staff friendliness. However, for most, the welcoming environment and dedicated coaching make it an outstanding choice for anyone looking to push their fitness to the next level.

Pros:

  • Expert and motivational coaches.
  • Supportive and community-oriented environment.
  • Heart rate monitors for real-time results.
  • Suitable for all fitness levels.
  • Welcoming and friendly staff.
  • Personalized guidance and attention.
  • Structured and challenging workouts.
  • Consistent, measurable progress tracking.
  • Family-like atmosphere.

Cons:

  • Some new members report setup issues.
  • Staff friendliness can be inconsistent.
  • Strict arrival time policy for first classes.

Location / Contact

Rating Stats

4.8

out of 5.0

1 reviews
5.0
9 reviews
4.0
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3.0
0 reviews
2.0
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1.0

Reviews (10)

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I am disappointed with my experience at Orangetheory. As a first-time attendee, I was eagerly looking forward to taking my first class. However, upon arriving 20 minutes prior to the scheduled class time, I was informed that I needed to be there 30 minutes in advance. The staff mentioned that they had attempted to contact me, despite confirming my contact information. Unfortunately, no call or voicemail was received. If this is indicative of how the Norfolk location treats new members, I would advise others to consider alternative options.I will explore the possibility of trying a different location for Orangetheory. The staff at this particular location displayed a lack of friendliness and did not make an effort to accommodate my situation. Furthermore, I am disappointed by their dishonesty regarding the alleged phone call made today.

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I came to OTF on a whim...and I'm glad I did! I really enjoy the workouts and not having to think about what I need to do. The coaches are there with you every step of the way. They tell you how fast/slow to go, when to run and when to walk. I would have never lasted this long if I had to think of the exercises that I needed to complete!! Come to a class and see how fun it is for yourself! It does NOT disappoint!! Thanks

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Love the workouts and love the coaches. You wear a heart rate monitor that tracks your heart rate and it’s on a screen so that you can always see it. This comes in really useful when you can only push yourself so far.The environment is very welcoming and everyone cheers each other on. Your coaches will push when they can tell you need a push, but not in a bad way.

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Before starting as a coach at OTF Ghent, I was a member. It was the community-feel, the clear direction and the burst of competitiveness that solidified it for me. The heart rate monitor offers a chance to witness results in real time and there is always a specific goal to chase as work to improve your overall cardiovascular health.I’ve always been a part of a team, and even though each person is working as an individual toward his or her goals, it’s hard to ignore the natural energy brought on by those around you.The OTF Ghent community is special. The studio feels like home and the members are like family. We work hard as coaches to set you up for success, and we celebrate in each of those moments/milestones with you.If you are looking for a workout where all fitness levels can come together for 60 minutes, eliminate all thought and push harder than you probably ever thought you could while still having fun then Orangetheory is right for you.See you in the studio soon!

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I joined OTF Norfolk nearly a year ago and I'm so glad I did! The coaches are amazing and motivate you to push yourself (Thanks Elizabeth, Maddy and Alex!) and all the staff are super friendly. The workouts are challenging but doable and the coaches guide you every step of the way. The benchmarks really help me stay motivated as I can track my progress. If you're thinking about joining, definitely go take the class and you'll be hooked!!!

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I can’t say enough great things about OTF Norfolk. The Staff and Coaches are amazing. I love that all I have to do is commit to going through those glass doors and giving my best effort. It truly is a family atmosphere over here!You don’t ever have to worry about being “lost in the sauce” like at other gyms; the coaches are there to help you and I love that the programs are doable for every fitness level.The accountability is more motivating than one would think; I had to step away for about six months and when I returned it truly was like a homecoming. I never thought I’d feel that way about a fitness program. Highly recommend you give it a try if you’re on the fence at all!

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OTF Ghent is my happy place! As a coach I love getting to watch people reach for and achieve even more than they thought possible. The members and staff feel like family and the vibe is relaxed and fun. There is something special about chasing your goals right next to someone else who is chasing theirs, even if those goals are different. As staff, we are here to stand by you, to encourage you, and to celebrate with you! Come check us out!

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The coaches and staff are amazing at this studio. They have worked closely with me to understand my personal health and fitness goals and have been supporting and nudging me to be on track. While that may seem obvious, but I missed that personalization at most of all the big group session studios. OTF Norfolk studio has definitely been a game changer for me and would highly recommend to anyone who is serious about wanting to meet fitness goals.

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One of the best workouts you can get! I absolutely love working out at this Orangetheory and the coaches here are freaking awesome! From the smiles you receive at the front desk to an absolute killer workout you get for 60 minutes. This is definitely the place to workout at in Norfolk!

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Absolutely love this place- it’s the highlight of my day! Every OTF workout is great but the coaches here are truly the best and are really what makes the experience so amazing. Everyone is so motivating and encouraging and they really get to know you personally!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.8-star.

This business has 10 reviews.

The address is: 333 W 21st St, Norfolk, VA 23517, United States .

The contact number is +1 757-656-6499

This service is listed under Gym .

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