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Anytime Fitness in Moore, OK, offers a convenient 24/7 operation schedule, making it flexible for customers with varying schedules. The gym features a wide range of equipment, including cardio machines, free weights, and machines, all in a clean and well-maintained environment. The facility also boasts friendly and helpful staff, creating a welcoming atmosphere for both beginners and advanced fitness enthusiasts.

However, the gym has received numerous complaints about membership cancellations and billing issues. Several customers reported being charged even after canceling their memberships and escalating disputes to collections. Additionally, the cleanliness of restrooms has been mentioned as an area needing improvement.

Pros:

  • Open 24/7
  • Wide range of equipment
  • Friendly and helpful staff
  • Clean and well-maintained facility
  • Good for both beginners and advanced users
  • Positive community atmosphere
  • Improving management and new equipment
  • Good views from the cardio section
  • Personal training available
  • Convenient location

Cons:

  • Issues with membership cancellations and billing
  • Cleanliness of restrooms needs improvement
  • Frequent management absences

Location / Contact

Rating Stats

3.9

out of 5.0

20 reviews
5.0
5 reviews
4.0
2 reviews
3.0
4 reviews
2.0
39 reviews
1.0

Reviews (70)

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This is the nicest, cleanest, most friendly and professional gym I have EVER been to in Moore. The staff (Shaun) is very helpful and went out of his way to help me get started. I’ll recommend this gym to everyone I know!

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My son (high school student who was an easy target) tried to cancel his 2 year membership after a year which he was unable to use anymore due to school/work. He tried several attempts to speak with a manager, who was never on site. He finally spoke with someone on the phone who assured him it would be canceled and stopped paying. 3 months later he received a collections letter for $880 which included late fees AND another year. Also, this was the first time receiving any type of communication about his membership, no calls or letters from Anytime Fitness, went straight to collections.After more weeks of trying to get in touch with a manager, I had to actually sit outside the gym and wait for someone to show up because they wouldn’t return our calls. With our luck, the place was under new management AGAIN and no one could really help us or validate his cancelation. They even tried to say they couldn’t print his contract out because it was sold to debt collectors.At this point, I’m just wanting to take care of it, thinking we’d have to pay some ridiculous cancelation fee. Nope! They will not allow you to cancel unless you move or become disabled. They do not offer a cancelation fee of any kind, you will have to pay for the entire contract regardless if you use the gym or not. So now because his account was closed and sent to collections, we had to pay for the entire year, $880 while he’s not allowed to use the gym anymore because he stopped payment.READ THE FINE PRINT. Even if you do move or become disabled, you have to jump through hoops to prove it. The contract also states that they can raise the membership fees at any point without notice among other ridiculous terms. If you read the contract, you’ll realize you’re getting screwed. It seems as if they target young people and those who do not understand the entirety of what they are signing.My son learned a valuable lesson the hard way and hopefully this review will help someone else before they fall into this trap.On another note, not all gyms are bad. I was at planet fitness for 2 years, canceled with no issues or fees and currently a member of a gym with a month to month contract, no cancelation fees for a fraction of what Anytime charges.

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This place needs to go out of business. Bathrooms are NEVER clean. The staff members are never there making it impossible to have any help. The machines are never wiped down. Dust is everywhere. The parking lot is very small, making it impossible to find parking around the time everyone else goes to the gym, and when you do find parking, since it's so small, your car will probably get hit. The GM is a complete liar and a scam artist. They will tell you that no other 24 hour gym with tanning can match their price... THAT IS A LIE!!! When the tornado hit and this place was closed, it should have stayed closed.

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I went here for a year. Called and verbally canceled twice. Kept getting charged after. Came in and signed the waiver as well and cut my loses, he wasn’t going to give me any money back. Made sure to block them on my bank from continuing to pull money. Was contacted by an angry manager with a temporary tantrum saying he was going to take me to collections. But I had contacted corporate office already. You are allowed verbally cancel contract and I had the waiver signed prior to the due date for the next payment he thought I needed to pay. This place blows. Don’t go here if you like to keep your sanity in tact.

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Canceled account and was still getting charged for months after contract. Called multiple times with no calls back. Wouldn't refund or so much as apologize. And the charges after my contract ended were more than my original gym membership costed! Won't be working out here every again. I highly suggest looking somewhere else if you want an honest ONE year gym membership.

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Fitness is becoming more and more important as I grow older. Not only do I feel the need to keep in shape, but it seems like every week doctors come out with research that says that exercising is even more beneficial than it was the week before. If you need a good place to work out, that place that is friendly and where you can really pump iron, this is your place.

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Outstanding gym in every respect. The staff is cordial, respectful, and understanding, and they keep the facility looking gorgeous. There are machines of every variety, a huge free weights section, plenty of cardio machines, and lots of them. Four individual bathrooms are open, each immaculately maintained. Excellent location too, with a tanning salon right around the corner, a pleasing view of the local park from the back window, and good eats on every side.Only gripes are that it gets a little packed around 6 p.m. and that the machines feel a little cramped l, making it hard to maneuver easily.

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Was called from some lady to check on how I was doing cause I haven't been there in awhile and I said I've been meaning to call to cancel my gym membership she said she would have someone who deals with that call me back and I never received a call. When I first signed up I was told that if I ever want to cancel it it would be $50 when I called them to cancel it since I never received a call the man said that I couldn't cancel it for that. Someone was telling a lie and I don't enjoy being lied to. I wouldn't refer a friend or anyone to this gym.

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Did the 18 month contract cancelled after the 18 months got charged the 19 month. Had to redo the cancellation paperwork because they lost it. Hoping I don't get charged a 20th month. Still waiting on refund from Nov..and it's Jan..got everything fixed as of Feb but all in all place is overpriced go somewhere else.

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I have received a letter in the mail from this company stating that my 16 year old daughter was able to sign up and use this gym.As well as a bill that I keep getting every month stating that she owes money.She went to this gym for a couple of weeks with a friend. That is it and had never gone back.First of all a 16 year old cannot by law sign a contract. Second of all why in the world will nobody call me back and explain this to me.Third I have been to the location many times and the manager is never there on the premises.This is very bad business!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 70 reviews.

The address is: 811 SW 19th St, Moore, OK 73160, United States .

The contact number is +1 405-759-2551

This service is listed under Gym .

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