Shape Fitness Moore

This gym is great for my schedule never over crowded clean and has plenty of equipment and free weights...Everyone is very nice and informative very helpful...

They play good music while working out and the gym is always clean. Affordable monthly fees and it's 24 hours!

Always friendly staff waiting and willing to help anyone with anything. Super clean! I went tanning and noticed a bulb out so I told the worker and it was fixed the next morning!

I've been a member at this gym since 2008, I love the convenience of 24 hour service. The owner always takes consideration of your needs and request.

I have tried 6 times to cancel my membership due to moving more than 25 miles away from the gym. After 6 attempts to cancel and after having filed the proper paperwork; receiving proper confirmation from shape fitness that my membership has been canceled, the company has continued to bill me for 5 months after the fact. I have made several attempts at contacting shape fitness for further support, of which no staff is ever present to help in doing so. Shape fitness has made no attempts at correctly by the situation when I have provided every document necessary for them to cancel my membership. I have not stepped foot in this gym for 5 months and still am being billed. That is stealing from customers. I would rate this the worst gym experience and lack of professionalism I have ever encountered in my life. I would not recommend this facility to anyone, ever.

The staff at this gym are professional and great at maintaining a clean and orderly gym. I've had nothing but positive experiences. I highly recommended this gym to anyone looking for great prices and a positive workout environment.

The gym itself is great. I had no problems when I went there. Staff was always friendly and facility was always clean. The first issue was when I was 11 month into my contract and wanted to add tanning to my package. The staff never told me that just adding something to your package, reestablishes a new year long account... I am in the military and had a deployment coming up, the staff was very unprofessional about my initial cancellation. They acted like I was lying and just trying to get out of contract. I said "well it doesn't matter because my year is up anyways" that was the day I found out about the new year contract I signed up for. After going through the fiasco of canceling and getting the "proper documents" to them to do so. They told me I would still be charged a fee, even with military clause. But they didn't really know so that was up in the air, and never got charged.Now I am deployed and they're still drafting out of my account and I have to work a ten hour time difference to try and call when someone is there. A good side though the person I talked to at the front desk when I called back was apologetic and understood and was professional about it. Hopefully when I call back tomorrow she will have an answer for me as she promised. She is also the only reason I am giving it a three stars...EDIT 2 APR 16Now they're charging me not monthly but Bi-monthly. Having to work with them while on deployment has been really infuriating, the time difference and my only day off being on a weekend, with them not there.TLDR.Great gym if you're trying to stay in one location and not going to be moving or trying to get out of a contract. Beware of adding stuff to your package as it resets contract.

Great gym, clean and close to my house

Had to move with short notice during the holidays so nobody was ever at the office when I went there to sign cancellation form. Four months now go by and they refuse to send me a form and charge me every month. Im in the welding industry so Sundays are the only days I have off. Its BS, go to another gym that will cooperate better with contracts.

Excellent gym. It's extremely convienent being close to my house, and has everything I use during my workouts. I give this place 5 stars...