Johnson Fitness & Wellness Store in O'Fallon, MO offers a comprehensive range of fitness equipment. Customers speak highly of the knowledgeable staff, especially Dan and John, who provide thorough assistance without being pushy. The store's service, from purchasing to delivery and setup, has left many customers satisfied. This store also prides itself on its strong customer service, quick response to issues, and a good selection of both new and used equipment. However, some customers have experienced delays and issues with equipment repairs.
Pros:
- Knowledgeable and friendly staff
- Wide range of fitness equipment
- Helpful and non-pushy sales approach
- Excellent customer service
- Fast response to user issues
- Options for both new and used equipment
- Smooth buying process
- Great support in delivery and setup
- Professional and informative associates
Cons:
- Some issues with equipment repairs
- Occasional delivery delays
- Perception of overpricing on used equipment
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: 2305 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-379-3001
- Email:[email protected]
- Website:johnsonfitness.com
Rating Stats
Reviews (36)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 36 reviews.
The address is: 2305 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-379-3001
This service is listed under Exercise Equipment Store .
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Jennifer Palmer
2 years ago
Best customer service, thanks John for all of your help!
C Benson
2 years ago
Good customer service, John answered alot of questions about getting a treadmill. No hard selling just helpful info.
Brie Berg
2 years ago
Just wanted to give Jacob at Johnson fitness a shout out! He was very helpful and super knowledgeable in helping me and my family chose the right equipment for a starter home gym. Zero pressure - very professional.I brought my 15 year old son in and Jacob made him feel comfortable asking questions - which is no easy task!Thanks Jacob!
Kevin S
2 years ago
Updated Post: From 5 stars to 4 stars, we received our elliptical about 6 months ago and it is finally working correctly after 5 repair visits. We had multiple issues with the non-working motors, noises, missing parts, and shipping delays. Everyone was very nice and tried to resolve the issues. I would still recommend them, but it has been a frustrating experience.Original Post: Had a great experience at this store especially since I had never purchased workout equipment before. I went in to check out what they had to offer in Treadmills and Ellipticals. They have a wide range of equipment at different prices and features. John, store manager, was honest and did an excellent job of explaining the differences between features, price points, and manufacturers. Ended up purchasing a Matrix Elliptical from them. I highly recommend that you give them a look.
Jay Griesbauer
3 years ago
Patty A
3 years ago
They know their stuff, no pressure
Cheryle
3 years ago
Have new and used equipment available. Rich was very informative.
Sam Hazel
3 years ago
Great staff, from sales to delivery and setup crew.Very happy w the equipment we ordered.
Marc F
3 years ago
Had a problem with my new equipment (turned out to be user error!), they came out same day and sorted me out. Great service!
Derek Brown
3 years ago
Amazing selection of high quality gym equipment and machines. I definately could spend a ridiculous amount on the complete selection of workout stuff. Super friendly staff and loading is really easy as the front door entrance doubles as a loading ramp for a truck.