Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:contact@jenniferbrand.com
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Jessica Kettler
1 year ago
This is our second couples massage at JB, and we have been pleased both times. The spa is clean, comfy, and the staff is genuinely kind.
Barbara Charlebois
1 year ago
Conner was fantastic. Just the right amount of pressure.
Robin Varnes
1 year ago
Excellent service! Conner did a great job on my feet and legs. I felt so much better. He was able to get me in in a timely fashion.
LaToya Lightfoot
1 year ago
The experience my friend and I had in a couples massage was nothing less than amazing. Warm and welcoming staff, comfortable room and overall great experience. Our ladies were very attentive to our specific areas of concern. They even put him to sleep!! Highly recommended and we will return whether together or individually. We both thoroughly enjoyed the session.
Holly Strassner
1 year ago
Rebecca is amazing! She provides a very relaxing and therapeutic massage.
tom porthouse
1 year ago
Rebecca is nice and professional, she made pain go away after just one appointment
Cameron Chafin
1 year ago
Great massage and really good tips to help in between massages.
STEVE LOOMSTEIN
1 year ago
I was in so much pain. Connor listened to me and I left 97% better.
Emily Kissee
1 year ago
Looks very clean and has a nice relaxing atmosphere! My massage therapist was kind and attentive will definitely be back again soon.
Sarah Purvis
1 year ago
Hands down worst massage experience of our lives. We’ve both had several massages and these were awful. We asked for a couples massage the night before our wedding to relax and these massages had us leaving more stressed out. They put a woman on my husband and a man on me and we were so far away from each other that I don’t understand how it was called a couples massage. Other couples massages we had the tables were closer and it felt more intimate and and our was just plain awkward. We might as well have been in separate rooms.Not only that but our massage was only supposed to be $140 for 2 and we were charged $275!!!!