Genesis Health Clubs - Olathe Ridgeview offers a wide range of equipment and excellent facilities, making it a preferred choice for many fitness enthusiasts. The gym features friendly staff and a welcoming atmosphere, ensuring a positive experience for members. They provide various amenities, including a steam room, indoor and outdoor pools, and diverse workout options. The club engages in continuous improvements and remodeling efforts that enhance the overall gym experience.
However, several members have raised concerns about equipment maintenance and overcrowding. Frequent complaints highlight issues such as broken machines, cleanliness of locker rooms, and misleading pricing. While some members appreciate the courteous staff and variety of facilities, others find the cost doesn't match the value provided. With mixed reviews about the facility's condition and customer service practices, potential members should consider these factors before joining.
Pros:
- Wide range of equipment and workout options
- Friendly and professional staff
- Diverse amenities including pools and steam room
- Continuous remodeling to improve facilities
- Positive and welcoming atmosphere
- Great for people at various fitness levels
- Clean facilities according to some members
- Helpful and attentive staff like Alaina and Elam
- Good customer appreciation programs
- Spacious gym with lots of offers
Cons:
- Many complaints about broken and outdated equipment
- Overcrowding and availability issues, especially for serious lifters
- Problems with pricing transparency and membership cancellations
Location / Contact
- Address: 17800 W 106th St, Olathe, KS 66061, United States
- Phone:+1 913-888-0505
- Email:jtarbutton@genesishealthclub.com
- Website:genesishealthclubs.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 20 reviews.
The address is: 17800 W 106th St, Olathe, KS 66061, United States .
The contact number is +1 913-888-0505
This service is listed under Gym .
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Todd Hauser
1 year ago
For the price you'd think they'd have functional and up to date equipment. I've seen high school gyms with better setups. But their new member recruiting speech adamantly promises new equipment...they've yet to live up to that.
Crystal Carrillo
1 year ago
Amenities are always under repair or not working. Old equipment. For the price, it should offer a lot more than it does. I continue to go here solely for the instructors and classes they offer. I continue to go here for Stephanie H’s classes and Amy C. Otherwise, I spend most of my time working out at Lifetime.
Robert Jackson
1 year ago
Best gym I have ever joined since my Army Career. Amazing, attentive staff, upcoming upgrades to equipment and facilities. A great bang for your fitness dollar.
andrew lingner
1 year ago
This was my first time at a Genesis club and let me tell you, it’s not going to be the last. First off I was pleasantly greeted by a staff member at the front desk, Alaina. She was very professional and answered all the questions that I had. The second thing I would like to mention is the variety in the weight section.. it had everything that I could ask for and more. And the last thing I would like to mention is the cleanliness of the club. I did not have to walk around feeling like there was dirt everywhere or sweat stains all over the machines. All and all, I’m very pleased with my visit.
M. Farr
1 year ago
Don’t believe the 5-star reviews.They require the guests of paying clients to submit a 5-star review for access to try out their gym. They give you a free 7-day pass, but who cares? Dishonest business practices are, well, dishonest. My husband was going to add me on his account but you can forget it. Take your business somewhere else.
Madeline Prickette
1 year ago
This gym is good, if you're a normal person looking to really improve yourself, this is the place. People in all areas of their journey will fit in. I do have to say the staff is really kind. I had one interaction with a front desk assistant who went by the name Elam who really answered a lot of my questions and was attentive to the workers and members around him. I can see the staff here is kind but not intrusive. I appreciate that in a gym.
Aaron Johnson
2 years ago
GROSS - It has been a few months since I left Genesis but I am extremely disappointed in where this club has gone over the many years that I was a member. I canceled my membership onsite but that either wasn't honored or the paperwork was …
Alaina Alvarez
2 years ago
The staff at this facility is so kind and helpful. The gym is super spacious and has a lot to offer. So excited for the remodel as everything will be updated and fresh! This place is also a great family environment with lots of kids activities! Has such a diverse group and everyone fits in! Definitely recommend!
john sutherland
2 years ago
I have utilizing this gym for 5 plus years. It has really went downhill since genesis took over. Most of the employees are nice and courteous. However my disdain comes the overall condition of the men's locker room. It's down right disgusting. Lockers are falling apart, shower stalls haven't been cleaned in I don't know how long. Steam room and toilets are disgusting. Water fountains don't seem to cool water. Equipment in the gym is down for weeks. I'm trying to be patient, I keep getting told that it's going to be resolved.
Chris Stone
3 years ago
Awesome gym with a lot of different aspects that will always have your workouts new and exciting. Love coming here to use the machines, free weights, and steam room. Equipped with showers, indoor and outdoor pool, lots of machines, and fun …