Planet Fitness

I’ve been to over 100 PF clubs and I always rate them based on size, quantity and quality of equipment. Based on the huge size, and the fact that they have every weigh machine that all the best gyms have, this is 5 stars.I will say that it’s not perfect for a PF though. The biggest negative is that they chose to go with the horrible Matrix cardio equipment vs the far superior Life Fitness machines that the best PF clubs have.

Clean gym and friendly workers!

Great place for a workout at a great price.

Great staff clean gym accessible equipment.

All the help is great & friendly. Very clean facility. Equipment variety, quantity & quality awesome. Best gym I've been to.

I have been a regular customer in the last 2 or 3 years since they open and I was so happy this gym was open so close to me on Marleen and135tb but honestly this gym is going down. All the resistance equipment shakes, makes weird noises or does not work at all. I had complained with staff but I don’t think it is in their power to make these changes or repairs so I’m sure I will not recommend anyone I know to sign up on this unkept place. It is a shame I may have to stop coming here if I don’t see any improvements

I have been a planet fitness member for 5 years, joined this one three years ago when it opened, it is now , dirty, and unkept, seat adjustment on many machines not working due to broken springs , pads on equipment worn completely through to the nylon, understaffed and towel racks to wipe equipment are always empty. I travel and the dirtiest one in any other city I have been👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻. Wish I was able to post the pics on here, but not given the option.

Way better than the location in Lawrence worth the drive.

I love this planet fitness the best! Everyone is friendly but about their business. I love the ab workout area and that they have so many treadmills.The staff is what keeps me coming back though...Marissa goes above and beyond everyday, she is super helpful. She is always kind, polite, friendly, and informative.Daniel is professional yet friendly.He makes himself available and smells good. He's never too busy to talk, yet he gets all of his duties accomplished.Josiah is always positive when he smiles and welcomes you in. He wears cool stylish anime earrings, making a statement. You'll know it when you see him.Those 3 are my fav employees. The crew is altogether upbeat, energetic, and makes the experience pleasant and welcoming time and time again.In conclusion, I love my gym. PFFL!(PLANET FITNESS FOR LIFE, DUH?)Ps I would like all the tanning beds to include a mirror, some of them don't have one. Also why don't they have towels or play music louder?* Sigh*

Horrible customer service. My car was in shop and the gym is about 30 min drive so I called to suspend my account since I couldn't make it there for awhile and they told me I couldn't suspend or cancel over phone that I had to come in! I explained my situation but they said I needed to come in. So I put a hold on my card so I wouldn't be charged and tried to call them multiple times. And now my car is back running but now I owe them 75.00 dollars for the months I couldn't make it there that I asked to be suspended . Now I'll just find a new gym.. I wouldn't not recommend them . You can start a membership online or phone but have to go in to cancel!