Planet Fitness in Orange, TX, offers a clean and welcoming environment for everyone, from beginners to regular gym-goers. The gym provides a range of modern equipment and facilities, including tanning beds, hydro massage, and workout classes. The staff are friendly, knowledgeable, and quick to assist with any issues, creating a non-intimidating and supportive atmosphere. However, some members have experienced issues with the shortened hours and inconsistent customer service.
Overall, Planet Fitness is an excellent choice for those seeking an affordable and comfortable gym experience, but improvements on operational hours and customer service could enhance the experience further.
Pros:
- Clean and well-maintained facilities.
- Friendly and helpful staff.
- Ample parking space.
- Wide range of equipment.
- Affordable membership plans.
- Non-intimidating atmosphere.
- Hydro massage and tanning beds available.
- Fitness classes offered.
- Quick response to problems.
- Convenient location.
Cons:
- Shortened operational hours.
- Some customer service inconsistencies.
- Issues with membership cancellations.
Location / Contact
- Address: 2270 MacArthur Dr, Orange, TX 77630, United States
- Phone:+1 409-883-2800
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 2270 MacArthur Dr, Orange, TX 77630, United States .
The contact number is +1 409-883-2800
This service is listed under Gym .
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Patsy Trussell
1 year ago
My first visit was great. I was shown everything available to me and even told about the new member orientation. I plan on signing up to get the most out of my fitness goals. Thank you for being so welcoming and helpful
Larry David
1 year ago
Canceled my membership...I joined a 24 hour gym because I wanted to have the ability to go to the gym 24 hours a day. Sure for the pandemic, okay I understand but now the pandemic is over everywhere else is back to 24 hours that were previously except Planet Fitness (Orange)… I will go elsewhere with better amenities if they wont go back to 24 hours...
Carly Morales
1 year ago
PF is a super clean facility, non-intimidating atmosphere & friendly staff. The Black Card Perks are worth the monthly membership for me. I really enjoyed the circuit class and core class last fall and I'm excited to hear that they are bringing it back. About $25/mo. includes tanning, beauty angel red light therapy, massage hydro bed, massage chair, nice locker rooms with showers, work out classes, and discounts on some products they sell.
Katherine Burton
1 year ago
Staff is always honest and polite. Never get that generic customer service vibe with the people here which is really refreshing. Staff is very swift in fixing problems, whether it be with your account or billing services, equipment or facility maintenance, or answering any general questions you may have with the location and services. Facility is always tidy and clean. All in all I feel very comfortable coming here, and honestly that's the most important thing when it comes to doing a workout and getting healthy in my opinion. Because if I don't feel comfortable doing something where I'm at, I'm less motivated to do so. Thank you Planet Fitness staff and Management crew you guys are doing an amazing job!
2weekendtravelers
1 year ago
Work brought me into town so I decided to swing by to tan. Staff was extremely nice & quick with getting me into a tanning room. But the bed was gross!Whoever had the bed before me doesn’t have common decency or respect the property of others. They left puddles of their sweat and an outline of their body smeared on the bed. It takes a few seconds to clean up after yourself. Do better. 🙄
Timothy Hanson
2 years ago
Ryan was very unhelpful and rude. Never get a plant fitness membershipStill mad about it and covid 2021
Jessie Foreman
2 years ago
Clean, not too crowded, a lot of equipment, and it's a very spacious facility!
Michael Arcarola
2 years ago
One of the nicest PF's I have visited.....modern clean facility courteous professional staff
Glenetta Henley
2 years ago
The Orange Texas Planet Fitness is very very clean, and welcoming. Love it.
Denice Gralino
2 years ago
Excellent place to work out. Very clean and the staff is wonderful