Planet Fitness in Orange, TX, offers a clean and welcoming environment for everyone, from beginners to regular gym-goers. The gym provides a range of modern equipment and facilities, including tanning beds, hydro massage, and workout classes. The staff are friendly, knowledgeable, and quick to assist with any issues, creating a non-intimidating and supportive atmosphere. However, some members have experienced issues with the shortened hours and inconsistent customer service.
Overall, Planet Fitness is an excellent choice for those seeking an affordable and comfortable gym experience, but improvements on operational hours and customer service could enhance the experience further.
Pros:
- Clean and well-maintained facilities.
- Friendly and helpful staff.
- Ample parking space.
- Wide range of equipment.
- Affordable membership plans.
- Non-intimidating atmosphere.
- Hydro massage and tanning beds available.
- Fitness classes offered.
- Quick response to problems.
- Convenient location.
Cons:
- Shortened operational hours.
- Some customer service inconsistencies.
- Issues with membership cancellations.
Location / Contact
- Address: 2270 MacArthur Dr, Orange, TX 77630, United States
- Phone:+1 409-883-2800
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 2270 MacArthur Dr, Orange, TX 77630, United States .
The contact number is +1 409-883-2800
This service is listed under Gym .
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Wesley Lewis
2 years ago
Dexter is very helpful & great place to work out. All the staff are very nice! I'd recommend anyone to join here.
bean clay
2 years ago
Great Gym. The Trainer Misty is very knowledgeable and has helped me lose almost 40lbs and beginning to build up muscles.
Misty Price
2 years ago
I love working out here! I always walk away feeling pumped and like I've accomplished something! 47 pounds down since June 2020!!
Jennifer Lakey
2 years ago
A month after opening my account I realized I couldn't afford to do this right now cause I found out I was pregnant plus I had a wedding I was saving for so I decided to close my account for now. 4 months now after I close my account they are still pulling money out of my account and they wouldn't refund it, so I've had to put the money back in my account, so I decided to close my checking account and open a new one, and they said their was no way planwt fitness could still pull from account, but I just checked my account, and guess what!!!! They pulled from me again.
James Gill
2 years ago
I have an amazing experience at planet fitness...Each day is a fun and challange for me to push my body further into shape by an experienced trainer named "Misty" ..she is not only experienced but she is absolutely amazing at what she does.. "Misty" brings so much to the table when it comes to knowledge for working out and her inspiring and encouraging attitude really helped me turn my life around.. If i have 1 regret it is that I didnt sign up for her classes along time ago.. She is the most amazing trainer ever and I doubt I would be this far if it wasn't for her training.. I'm so greatful for planet fitness..Thankyou for all your help "misty"James Gill
Ashley H.
2 years ago
I'm a Bodyworkz member & went to try the Orange location on a free pass. BodyWorkz has more variety of equipment, but that wasn't an issue. My issue was I was doing a sit-up with a weighted ball where you toss the ball to the wall. One of the staff members came to me & said, "I'm not sure if its against the rules, but that's making noise." I didn't know workouts were supposed to be completely silent (insert sarcasm). I immediately left & went across the street to BodyWorkz. Needless to say, I will never go again. BodyWorkz it is.
Tina Moak
2 years ago
I love planet fitness , its peaceful, no worrying about people trying to judge you and the employees are always friendly and willing to help with anything . I especially like the tanning beds !! For 24 dollars a month u can't beat that . All modernized equipment, massage chairs to relax you after working out , and tanning beds to add to the perks . I love this place!!!!
Johnathon Tanton
2 years ago
Not clear on the membership at all I signed up for 22.00 a month was supposed to be a dollar down they debited my car three times in a month totaling close to 100 dollars. Then I was told I couldn't cancel over the phone so I have to take even more time to drive there so they will stop charging me over and over again. Wad the worst membership I have ever had in my life. Then the managers tell yoy there is zero they can do to help you. Place is a joke.
Aurora Thrailkille
2 years ago
The gym setup could really be improved.The hours are awful. Stay open later.The lighting, where you stand in a spotlight then in a dark spot lol, wtcrap?There's more I don't like but I think these three things could be improved and it would make a noticeable difference.
Dionne Patton
2 years ago
I love the gymBut if we are paying for a "24 hour gym"then why haven't the hours been lifted yet. A lot of shift workers can't workout in the time slots you have available. It needs to be open back to 24 hour