Anytime Fitness

Anytime fitness in palatine is awesome! When I first walked into anytime fitness I felt very welcomed by there staff and they gave a great tour of the gym. They also answered all of my questions and gave me feedback if I’m doing a workout wrong. Before I started at anytime fitness, I never liked working out or I was scared to feel judged. After a few weeks I started falling in love with the gym. Now I’ve been going for 6 months and it’s my happy place. The reason it is my happy place is it’s not just the staff that’s friendly. All the people that workout here are very respectful and friendly.

BATE -and- SWITCH. We made our expectations clear, and AF staff lied to us. Karissa told us we would not be harassed in any fashion regarding masks the day we joined. We even joked about comparing the relationship of masks in this gym to that of Fight Club - we do not even talk about it. That was a lie. AF has given into the mob and will now be requiring masks beginning Friday. This morning, Tommy approached my boyfriend during his workout to update him on their new mask policy - the EXACT scenario we wanted to avoid and we were promised by Karissa would never happen upon joining. Today both Karissa and Tommy did everything they could to make my request to cancel our memberships very difficult. I restated that we only joined this gym, leaving our other more affordable gym memberships behind, for the sole issue of mask policy and therefore I now need to cancel my memberships. AF advised the issue is "out of their hands," to which I said I understand if they do not have the authority to help me but then they need to provide contact information so that I may escalate and resolve on my own. Tommy retorted "No, I'm not giving you anything." It became clear to me that Karissa did not want this going over her head, as she finally approved the cancellations remotely. During and after the cancelling process, Tommy proceeded to hurl insults and accusations against me as an individual person, nothing to do with memberships or masks, seemingly in an attempt to hurt my feelings. My boyfriend and I find Tommy's difference in behavior towards each of us quite alarming. Tommy certainly did not speak this way to my boyfriend this morning but seemed to enjoy putting me down as he laughed and smirked through his comments against me this afternoon. Tommy had the option to stay silent or make small talk during the couple of minutes it took to complete the cancellation process, but instead chose to act inappropriately. I would have preferred to end things on a lighter note and have our memberships cancelled without conflict by Karissa after a conversation addressing the policy change. However, AF staff attitude was as disappointing as the gym equipment: smells of sewage in the morning, no resistance on the highest setting of the row machine, ineffective fans in the tanning booths and so on. Again, we only joined this gym for the mask policy prior to 11/20.

Excellent gym! They have a wide variety of equipment, very clean and never overcrowded! The best part is that it is open 24 hours compared to other gyms that now have reduced hours due to covid. Highly recommend trying this gym out... you won't be disappointed :)

Been a member of many gyms, in fact, when I started working out here, I was a member of 3 other gyms. I’ve stuck with this one because it’s clean, has just about everything I could want, the members are awesome and the staff is top notch. …

The facility is conveniently located and the folks that workout there are nice and considerate. There have been issues with cleanliness (running out of wipes, the equipments has lots of dust on it, bathrooms are hit or miss as are towels). …

Clean, well maintained, and not terribly crowded outside of rush hour. Free towel service, water massage, and tanning if that's your thing. The personal trainers are courteous, and very personable. Everyone i've encountered was willing …

Hands down the BEST gym in Chicago area and northwest suburbs. This Anytime fitness is EXTREMELY clean. And when I emphasize EXTREMELY, I mean it. The team is nice, caring, helpful, and most importantly, loving. Every time I’ve came here, …

I love this gym. Staff is super friendly and nice, the facilities are constantly being cleaned, they have tanning, private showers and towel service (which I'll admit is one of my favorite things about it.. nothing like a wet towel in your gym bag all day!). I also love that even when it's "busy" I can usually still get a treadmill.

We love this gym!!!My daughter & I can't say enough good things about the staff & facility. Staff is always friendly & helpful.The gym equipment is awesome & the place is always clean. It's never over crowed like other gyms. I would recommend it to anymore wanting to get in shape in a fun environment.

Will Open July 2015. I talked to staff over the phone (June 2015) in regards to this Palatine location. There is going to be 2 showers, some restrooms, 24 hour access w/ card, and a separate area for scheduled classes. Memberships are 33-39 dollars, I was told. There will be 70 dollar enrollment fee for people who do not sign up before the opening of the location. The call-taker was very polite and extremely knowledgeable. Before even going there, my first impressions are optimistic.It sound like the location is going to be store-front gym. It's very doubtful that it'd have things like swimming or basketball court, but I was told it did have tanning, which would fall under privileges of higher paying members ($39/mo. service). So far, it sounds like a gym comparable to Snap Fitness, but perhaps a tad larger.I will try to update my review later, and will likely become a member, due to the fact the Snap fitness in Palatine has no showers. The Snap in Fox River Grove has showers and I have nothing bad to say about the Fox River Grove Snap Location; it's a quality place. I just want to find a closer gym w/ showers and adequate weight machines, pull up bar, and free weights.