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Planet Fitness at Palatine Plaza offers a clean and welcoming environment for gym-goers of all fitness levels. The facility is well-maintained with a variety of equipment, ensuring minimal wait times even during busy periods. Friendly staff and a judgment-free atmosphere make it a comfortable place for everyone to work out.

The gym, however, has some mixed reviews regarding management, with some customers noting issues with the smell and inconsistent rule enforcement. Despite these concerns, Planet Fitness remains a popular choice for its affordability and overall positive environment.

Pros:

  • Extremely clean facility
  • Variety of equipment with minimal wait times
  • Friendly and welcoming staff
  • Judgment-free atmosphere for all ages and fitness levels
  • Affordable membership options
  • Convenient location at Palatine Plaza
  • Adequate parking space
  • Effective COVID-19 safety measures
  • 24/7 access for Black Card members
  • Free personal training available

Cons:

  • Some negative feedback about management
  • Inconsistent enforcement of gym rules
  • Occasional unpleasant smell in the facility

Location / Contact

Rating Stats

4.4

out of 5.0

21 reviews
5.0
3 reviews
4.0
4 reviews
3.0
13 reviews
2.0
79 reviews
1.0

Reviews (120)

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I love this planet fitness, always clean and stocked. Don and his staff are a wonderful team. Highly recommended this gym!

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Planet fitness is so great

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Clean gym, all the machines are operational, friendly staff and not super crowded. Everything xsport can't provide you. I would recommend the gym to others!

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Very clean, great machines

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This is probably the worst gym I been too in a while and I been to alot, the staff is always unhappy and the manager don is the reason it seems like. I can see why it is constantly new faces inside the gym staff because the manager is not a good one. I seen him constantly talk to his staff as if they was children and it's plain and outright disrespectful to the staff and the people who are currently working out.

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This gym is super clean and organized. Also, Don is so kind. I always see him running around cleaning and saying hello to everyone. He's genuinely a friendly person, and you can tell he is a hard worker. Definitely need more ppl like him in the world.

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Palatine Planet is my home gym and my favorite.I'd like to say it's because most employees know me by name but that's not true. Lol We all want to be noticed once in awhile.The honest truth is this gym is spotless from the bathroom floor to the back where the Ab machines are.This gym blows anyone away and I have belonged to Lifetime, Anytime, Crunch, Ymca, Golds, L A. Fit., X Sport and park districts.I'm grading everyone on cleanliness, how employees interact with us, price, 24 hour availability, safety, Pal. police are right there always close by. Even simple folks like me are nice, responsible on wiping machines down and polite. The fee you pay covers you using the hydromessage which is just remarkable for your back. So, it's like working out for free for us Black card members.Something nobody mentions is anyplace in the gym you're on a cardio machine you can see the TVs perfectly.Thank you to the management and the hard working employees for making people feel comfortable. You folks are the foundation behind P.F.

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Very clean and it's very well maintained.

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Manager extremely lacks social awareness. Just a couple of weeks ago he started dusting the tv’s up on a ladder during a moment that I’d say was pretty busy. Literal clumps and balls of dust and other debris were falling down onto us that were working out on the machines down below. I actually witnessed a huge clump fall on a young girl’s head who was using one of the leg machines. I personally noticed right away and I know he noticed as well and continued doing it completely interrupting multiple people’s workouts. I’ve seen him yell at his employees too which probably explains the huge turnaround rate considering that it feels like every two weeks there’s a new employee that has replaced another.

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Overall, clean and good condition their equipment as well. But one thing I dislike is someone to take over and over time with phone talking at the 30 minute workout zone.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 223 E Northwest Hwy, Palatine, IL 60067, United States .

The contact number is +1 847-718-8700

This service is listed under Gym .

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