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Crunch Fitness - Mount Prospect, located in Randhurst Commons Shopping Center, offers a variety of fitness classes, personal training, and free weights. The gym features knowledgeable instructors and friendly staff, with some reviewers highlighting excellent personal training sessions. However, the gym faces complaints about cleanliness and inconsistent opening times. Crunch also provides amenities like hydromassage and tanning, aimed at enhancing your fitness experience.

While some members appreciate the improvements in cleanliness and the friendly atmosphere, others express concerns about broken equipment and the general upkeep of the facilities. The gym can get crowded during peak hours, so planning your visit accordingly might help to ensure a smoother workout experience.

Pros:

  • Variety of fitness classes
  • Experienced personal trainers
  • Friendly and helpful staff
  • Tanning and hydromassage included
  • Improvements in cleanliness reported
  • Well-maintained women's locker room
  • Great atmosphere for workouts
  • Free weights section well-equipped
  • Convenient location
  • Childcare services available

Cons:

  • Inconsistent opening times
  • Reports of uncleanliness
  • Broken equipment often not fixed

Location / Contact

Rating Stats

4.2

out of 5.0

10 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
6 reviews
1.0

Reviews (20)

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Great Gym, classes and instructors. Luz and Mckenna have amazing classes if you are looking to tone up and build muscle. Work out at your own pace. Ivaylo is the manager there and always there to answer questions and cares about his members. Victoria at the front desk is awesome!

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The gym is always dirty and the girl from the front desk that is the opener is not punctual and will get there very late. This has happened multiple times already.

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If this place says it is open at 4:30 you would think it would be open at that time rather than 5:20. The opener is late and it’s been becoming an issue. Gym is dirty too and they never fix machines.

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Today the gym was supposed to be open at 4:30am yet no one showed up for 30 minutes. I left home to start getting ready to go into the office as I drove past the gym at 6am it was still closed. Machines and treadmills have been broken for weeks and the locker rooms and bathroom are disgusting. This is not the gym I signed up for 6 months ago. It appears teens are mostly working there and there is a lack of leadership. I hope the owner actually reads this and addresses this asap.

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This gym used to be good when the workers actually cared..now it’s just workers sitting up front and not cleaning the gym..I always see empty water bottles or sanitizing wipes on the floor. The girl up front has had us waiting for her when she’s supposed to be here before 4:30..last time she came at 5:15..pretty ridiculous.

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They signed us up saying no contract but later when we wanted cancel it due to medical reasons, they didn’t allow us to cancel so be careful with these fraudsters.

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Gym etiquette is non-existent and no one who works here enforces it. People will grab plates from bench presses (only having 3 is abysmal, there should at least be twice that amount) when it's completely unnecessary, spend far too long on high-demand equipment, and leave weights strewn all over the place, I've even seen weights left in the locker room before.This also used to be a 24-hour gym that now closes at 11 most nights and only 7PM on weekends. The only time you can really get to a machine without circling like a vulture is in the last hour and a half before closing on weeknights or really early in the morning, otherwise it's overcrowded.

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I have never been a fan of going to the gym. I was previously at Planet Fitness. Crunch offers so much more. Classes are included in your membership as well as tanning. I also signed up for a personal trainer. Kim is fantastic and I now go to boot camp classes. I hit the gym 2-3x’s a week. Where before I was hardly going at all

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This place once used to be an amazing place to workout in. It used to have that cared. Now it’s being managed by kids who don’t care. Equipment constantly broken or in need of repair. It’s filthy everywhere, no keep up with the gym. People …

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I just had the best personal training session of my life. I've worked out with some pretty hardcore trainers and John M here was one of the most uplifting, motivating, and genuine people I've ever met. He carried himself with such grace and has great conversation. He pushed me and trained me on leg exercises that I was unfamiliar with and corrected my form on the exercises I needed more work on. He even made sure I had enough time between sets for recovery and tracked my heart rate! I burned more calories today than I have in months! His energy was also super high vibrational and I could tell right off the bat it was going to be an excellent workout.Overall I love this gym. The employees are all so nice & helpful. Also the playlist they play over the speakers is awesome!! A good mix of music and is always at the perfect volume. I've never had an issue as far as cleanliness goes. The women's bathrooms are always clean and even have candles, lotions, and hand sanitizers out! The lady who cleans the bathrooms (she has multicolored hair) is so sweet and always says she "ensures to take care of her girls." I love it because it feels so inclusive.The gym crowd is pretty average--people rerack and clean the machines, don't take too long, and are always courteous. I've never had a bad workout experience here. It's nice to come to a gym with like-minded individuals.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 20 reviews.

The address is: 225 W Rand Rd, Mt Prospect, IL 60056, United States .

The contact number is +1 847-637-5952

This service is listed under Gym .

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