Fitness Connection

I've always enjoyed coming to this location. But lately it has been a disappointing experience. I've been with Fitness connection for over 2 years now and never had a problem with payments until now? Apparently they accuse us of not paying in time when you're on an automatic payment enrollment and they charge us 1.5x our rate without explanation. I had clearly showed that the funds were there yet they insisted that I pay more than my monthly subscription is. I'm honestly thinking of switching to another gym where they won't scam you.

Can get a little crowded at times but girl section is always clean and convenient. Love the yoga instructor wish she had more evening classes at this location.

Seriously? We have three memberships for this gym. I like it very much, specially the pool and jacuzzi. This month they charged 9 times to my account. That means they charged for 9 people instead of for 3. When it comes to mone, it seems there is always some issues going on with my membership, it's hard to trust my financial information to this company since we don't know the surprises awaiting each month. I do love the gym, but I am not a big fan of the way they handle membership premiums. I hope they improve in the future. The one * star is for the financial side of this business. The gym itself deserves 5 ***** stars.

This gym is very big and it’s nice. The only problem is the free weight(dumbbells) below 5lbs are gone and the only ones there are the heavy ones that very few people can even lift. How are you supposed to workout with equipment that’s not even there. I would recommend they really do something about this. Other than that if you like cables and workout with just cable machines you should be ok.

I can honestly say that I love going to this gym it's close to me so it's very convenient. They have so many machines and upgraded to new ones too which I love very much. Every time I have gone I have always had a great experience. I'm going to give this place a 5 stars because it's great but there is one thing I wish they could fix and that would be the sauna by the hot tub. I love going in there to relax after the workout but it does need lots of fixing. Other than that the gym is great

This place has good lighting, the equipment is new. The front desk individuals are really nice. The basketball courts are extremely full during normal day times hours. The reason why I will not sign up here is because their lockers, showers and restrooms are disgusting! I have been there two days in a row to see if it would have been clean, however it’s still really bad. I would never want to shower there. The locker room is also really small. If these issues are fixed then this would be a perfect gym!

Let's be honest, the monthly fee is $11 per month. If you are expecting ballet service and super-models everywhere, you need to check those expectations at the door. This is a good gym in that it offers a lot of equipment, free weights, tension weights, tread-mills, elliptical, etc. They bring in new weights about every two years. Personally, I've been coming to this gym for a few years now and it serves me a purpose of providing me a save environment to exercise (non-slippery floors). New weights and equipment were just brought in last month which is always nice. I've never witnessed a fight or any type of altercation in the many years I've worked out there. Some of the crowed is rough around the edges but you have to expect that if you insist on paying $11. There is a Lady's Workout room for females who don't feel comfortable lifting around men or don't want to be "checked out" by other people. There is a pool, which I've never used and a hot-tub, which I also never used. The Basketball Gym floor is less than six months old and the rocket ball courts are in really good shape. They also offer a lot of classes from body pump to kickboxing and cycling. I've done a few here and there and they are good and free to all members. Again, if you want to be surrounded by supermodels and pampered while you work out (which makes no sense to me) this gym is probably not good for you. But if you're just looking to work out and get out, it's worth a shot.

Been using Fitness Connection for about 2-3 years now. I work out in the 4am-6am window every morning. I've had no issues with the facilities at the Spencer or the I-45 locations. About the time I started questioning the equipment, it was all upgraded/replaced by new equipment. The cleaning crew does a relatively good job, however, if you use the provided cleaning spray and paper towels provided, you can find some pieces of equipment that aren't cleaned very well. My issue with the complaints of "dirty gyms" is that most people don't wipe down the equipment after they've sweated all over it. You pay for a membership, do your part and own your gym by assisting with cleaning after you use a piece of equipment and stop expecting your momma to come behind and clean up after you. I have noticed that the group in the 4-6am window at the Pasadena location are pretty respectful of each other. People ask to use weights and let you work in while they rest with little to no resistance - the way it should be. For the price, you can't beat it...if you're looking for more of a "country club" type gym, this is NOT the gym for you. If you're looking to get into a gym, do some work to better yourself, and not get caught up in negativity...sign up and get after it.

It's a decent gym, clean and equipment has always been functional. Plenty of machines after work. Weights don't get re racked, but that's more of a member issue than a gym issue.They have some good classes and the pool is always available.For complaints about canceling, they do have a clause in their contract about an annual fee and cancellation costs. Just be sure to know what's coming, but it's all pretty typical and reasonable.

This place needs better maintenance! The machines are often broken, and the employees are incredibly rude and lazy. If you ask them questions, they cop an attitude with you. At any given moment, they are at the front desk, arguing with their customers. Do not give them your bank account number, because they will be taking out surprise fees. Cancelling membership is hell. They have this whole 30 day process, and then they charge you again. I would rather pay more for quality service at a different gym, or just to exercise at home. It's not worth the stress!