Retro Fitness at Wallington Square Plaza offers a practical and well-equipped environment for fitness enthusiasts. This 24-hour gym provides a wide range of exercise machines, knowledgeable trainers, and a friendly atmosphere. Despite its smaller size, it rarely feels overcrowded except during peak hours, and it stands out for its newly renovated facilities.
However, the gym faces significant criticism for its hygiene standards and customer service issues, mainly related to membership cancellations and equipment maintenance. While various members appreciate the staff's friendliness and effectiveness, others note that broken machines and cleanliness problems persist, affecting the overall experience.
Pros:
- Open 24 hours a day.
- Friendly and knowledgeable staff.
- Wide variety of equipment.
- Great atmosphere with positive vibes.
- Recently renovated facilities.
- Knowledgeable personal trainers available.
- Some of the best coaches around.
- Massage chairs are included.
- Convenient location with ample parking.
Cons:
- Poor equipment maintenance.
- Issues with membership cancellations.
- Complaints about cleanliness.
Location / Contact
- Address: 450 Main Ave, Wallington, NJ 07057, United States
- Phone:+1 973-614-1900
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 110 reviews.
The address is: 450 Main Ave, Wallington, NJ 07057, United States .
The contact number is +1 973-614-1900
This service is listed under Gym .
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Angely Delgado
6 years ago
Decent gym. They just rip you off for canceling. Also never received my amazon gift card I was promised.
Sal
6 years ago
Been to 4 retros all over NJ never seen one this dirty. People were rude. Not a lot of free weights all disorganized. Going back to Hackensack.
David Cortes
6 years ago
I had a membership once and wasn't allowed to cancel because I lost my job, the only way I could cancel was if I was disabled, on a wheel chair or was going to die, according to what the two said, so do your self a favor and stay away from Retrofitness 😡 …
Niambi J
6 years ago
I've been a member for about 2 years now and I absolutely love it. They tell you your BMI when you first sign up for membership and you can work toward improving yourself 24/7 definitely fits your schedule!
Matthew qws
6 years ago
Gym is fine they fix machines quicker than a 50$ a month gym. I come at 4 and the gym is empty, Best time to work out. Could use a cleaning up a bit
Vadim Shulman
6 years ago
I was a member since 8/2013. I am very disappointed with the member service. The folks at the desk have attitudes and very unhelpful. There was a misunderstanding with the annual fee. My card denied the charge of $21.36 and later the monthly fee charge was denied. I was not aware of this. And since my account was 10 days overdue I was charged late fees. Could not resolve this with the member service. Canceling my membership.
Adrian Luna-Verduga
6 years ago
This is a somewhat decent gym for anyone looking to do strictly cardio, but not for anyone looking to lift or athletes. The weights are ALWAYS scattered or missing and a the equipment tends to be broken often. Most of the staff gives good customer service, but the facility could use good management. It is a little depressing trying to workout in such a messy place.
TheOnlyCJC
6 years ago
The staff is great but, the facility smells bad, The free hand weights STAY disorganized ALL THE TIME, the bathroom & locker room are always dirty and for how often I'm there seems like the same trash remains on the floor for multiple nights. Machines remain broken for weeks at a time. I guess you get what you pay for 20+ a month. 😒 I only go here because of the hours because I work late. Considering switching gyms as the poor upkeep is a distraction. Also the cable tv access to the machines has duplicate channels and the channel guide posted on the machines says it has channels it doesn't. This place needs a major revamp I can't see how they remain open other than the 24 hour access.
Dominic Swaso
7 years ago
Love the place, it is more bigger and more convenient for me and its 24 hours
Miguel Lopez
7 years ago
This is the worst place ever they overcharged me and after that they still send me to a collection agency for nonpayment without notification retro is a joke