LA Fitness at Shoppes of Silver Lakes in Pembroke Pines offers a spacious gym with a variety of equipment and amenities. Despite having a large space and good vibes, the gym suffers from a lack of maintenance and cleanliness. Members often complain about outdated and rusted machines, unresponsive staff, and problematic customer service experiences.
Additionally, users have expressed concerns about restrictive fees, cancellation policies, poor management, and issues with the cleanliness of facilities like showers. While it has the potential to be a great gym, these existing issues need attention for a better member experience.
Pros:
- Spacious gym
- Variety of equipment
- Good vibes
- Solid amenities
- Nice recent renovation in training area
- Not too crowded
- Helpful front desk staff (some reviews)
- Good Zumba classes
- Super nice staff
Cons:
- Outdated and rusted equipment
- Cleanliness issues in showers and gym area
- Poor and unresponsive customer service
Location / Contact
- Address: 18445 Pines Blvd, Pembroke Pines, FL 33029, United States
- Phone:+1 954-441-5330
- Website:lafitness.com
Rating Stats
Reviews (12)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 12 reviews.
The address is: 18445 Pines Blvd, Pembroke Pines, FL 33029, United States .
The contact number is +1 954-441-5330
This service is listed under Gym .
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Queen W.L.
11 months ago
a typical gym, but being LA fitness you would think the gym would be more up to date. every machine is rusted somewhere, basically on their last legs. floors could also be updated to look less dirty. not too crowded, front desk & staff is super nice & helpful. also as an LA fitness, don’t get why the pool is closed indefinitely. many people pay for access to such areas, so hope that is situated soon.overall, good staff, good vibes, spacious gym, outdated / old equipment
Diana Duran
1 year ago
The facility look good and it's very spacious. However, machines are too rusty and don't look welcoming. The people at the front desk are in my opinion too careless to handle customer service over the phone.