Canyon Fitness Center in Canyon Lake, CA, offers a welcoming and friendly environment. The gym is known for being clean, with attentive staff and plenty of equipment available without long waits. It's a great choice for those looking to avoid crowded gyms and find a community feel. However, the challenging cancellation process and inconsistent Wi-Fi are notable drawbacks. Overall, it's a dependable local fitness center with specific operational hours and a reputation for personalized service.
Despite its positive aspects, there have been several complaints about customer service and membership cancellation issues. Additionally, limited weekend hours might not suit everyone. Nonetheless, for everyday fitness needs without the hassle of crowded spaces, Canyon Fitness Center serves as a solid option.
Pros:
- Friendly and welcoming atmosphere
- Clean facilities
- Attentive staff
- Not crowded
- No wait for equipment
- Community feel
- Wi-Fi available
- Personalized service
- Plenty of equipment
Cons:
- Difficult cancellation process
- Inconsistent Wi-Fi
- Limited weekend hours
Location / Contact
- Address: 32150 Railroad Canyon Rd, Canyon Lake, CA 92587
- Phone:(951) 244-3353
- Website:canyonfitnesscenter.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 10 reviews.
The address is: 32150 Railroad Canyon Rd, Canyon Lake, CA 92587 .
The contact number is (951) 244-3353
This service is listed under Fitness Center .
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Vada Littlejohn
1 year ago
No prices over the phone? Will go somewhere else!
Kyle
1 year ago
Mellow gym, nice locker room, good people and not crowded 👍 Equipment is clean as well 5 Star ⭐ …
Media Info
1 year ago
Eek. Anywhere that won't give you pricing without coming in is sketchy. How pretentious to think your time is more valuable than mine. Guess I'll just go to one of the other many gyms.
Sydney Kline
3 years ago
Love how much of a family CFC is! They welcome you by name and greet you with a smile. It’s nice to finally have a gym that isn’t super packed all the time, I can get in, do my workout and not ever have to wait for a machine! :)
Angela Raider
5 years ago
Very dissapointed with the cleanliness and customer service. They refuse to cancel my membership that is on auto pay so I had to have my bank cancel my card they have on file. Management was unwilling totwork with me at all. Any positive reviews you read are only because they will give you a free shirt for doing a positive review. The gym is old and dingy and the equipment is falling apart. And beware of the childcare. The supervisor sits on her phone in there while I have walked in to find my toddler drinking another baby's bottle. It's also never cleaned.
Kenia De Soto
6 years ago
I've been going to CFC for about a year and my husband and I love the place and the staff. Kelly is always helpful and welcomes you with a smile ALWAYS!!!! Shelly is exceptional with her booty camp classes!!! Love this gym!
Gary Ogden
6 years ago
I've been a member for 18 years and have always liked the folks there. Plenty of equipment for a smaller gym but if you plan on working out between 3pm and 5pm Mon-Fri forget finding a place to park. The JDI dance crowd takes up most of the parking spaces leaving you waiting and waiting for a parking space.
JCP
6 years ago
These people will cheat you of your subscription---they're all about money. I'll give them a negative star if I can.I joined Canyon Fitness Center on January 6, 2017. I told them that I'll be moving soon, so I cannot commit on any long term subscription/membership.So, they decided to signed me up for a month to month subscription-- I paid the first and last month.When they signed me up on January 6th, they did not prorate my membership, I paid for the whole month.Then, three weeks after, my credit card was charged another full monthly payment. I called them, and informed that I've moved and asked them to waive that monthly fee.They could care less for my situation and didn't really want to refund or waive any money.I told them over the phone that I want to cancel my membership, but Melissa, the manager said that they'll only cancel it if I send a letter of cancellation-- otherwise , they'll continue to charge my card. I was hoping for their consideration, since I've only used the gym once (on the 6th of January and won't be able to use it going forward since, I was already offered a job in another state).But they have NO Consideration whatsoever, they just want to collect money for services that was not even rendered.It's just not fair.
Kevin Hawk
9 years ago
LOL to all the reviews about people trying to quit and having a hard time... its a gym, thats how they all have been for me. its pulling teeth to leave any gym.ANYWAYS, to review this gym..... if youre looking for a gym that doesnt have a ton of people in it then this IS the gym for you. If youre looking for a gym that is clean all the time, then this IS the gym for you. No matter the time i go there is no waiting for any equipment any day of the week.Only thing i hate are the weak hours on the weekends. i wish they were open later.WIFI in gym, which is nice, even though it doesnt work all the time makes up for the lack of cell signal (NO pandora)Staff at the front does what they are supposed to. they are friendly and attentive, what more do you want?
Chad Bevan
10 years ago
I want to quit, but they are making me drive to Canyon Lake (my gym is in Rancho Cucamonga, same company) or go to the post office to get a "certified letter" sent to them. Staff is NOT friendly, they are RUDE! I have been to many private gyms throughout my life (Here in So-Cal and in Maryland). This is by far the worst. The lady on the phone laughed at me and said all gyms make it this hard to quit. NOT TRUE. I've always been able to quit the gym I've joined with ease, no games.