Anytime Fitness in Plano, TX, offers a 24/7 gym experience, making it convenient for all schedules. Thanks to dedicated staff like Aaron and Jarret, members receive personal attention and motivation. The facility is well-equipped, featuring a range of machines and free weights, and offers a variety of classes including Zumba and kickboxing. Despite being smaller than some gyms, it maintains a welcoming and community-focused atmosphere.
However, cleanliness issues and inconsistent customer service have been reported. Some cardio equipment is outdated, and repairs on equipment and amenities can be slow. Gym users have mixed experiences with membership termination policies. Overall, it's a good choice for those who prioritize accessibility and a friendly environment.
Pros:
- Open 24/7 for convenience.
- Friendly and helpful staff.
- Wide range of fitness classes.
- Good variety of equipment.
- Personal attention from trainers.
- Reasonably priced memberships.
- Clean and well-maintained facility.
- Community-focused atmosphere.
- Never overly crowded.
- Safe and welcoming environment.
Cons:
- Reported cleanliness issues.
- Inconsistent customer service.
- Outdated cardio equipment.
Location / Contact
- Address: 6921 Independence Pkwy, Plano, TX 75023, United States
- Phone:+1 972-943-9348
- Email:[email protected]
- Website:anytimefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 90 reviews.
The address is: 6921 Independence Pkwy, Plano, TX 75023, United States .
The contact number is +1 972-943-9348
This service is listed under Gym .
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Marco
2 years ago
Good gym but there are way too many personal trainers that bring their clients in. They make it too crowded
Mariah Norato Nelson
2 years ago
Amazing new equipment, very clean gym. Friendly staff. I definitely recommend it.
Kandi Allen
2 years ago
Nice, clean facility with everything one needs for a decent workout. The staff is friendly and helpful.
shun s
2 years ago
I went to the location on independence parkway and the doors were locked. I called inside and received no answer why everyone just stares so I decided to call the location in Richardson and nice guy by the name of Colby informed me that this location is short staffed so basically I’m assuming no one is on site although he was very kind and offer me to come sign up at his location and I would be able to access the Plano location therefore after I gave the rating a 2 bc it is unprofessional not to have staff available at all locations to attend to clients needs in the event something happens or simply just to answer questions
Regan Bernard
2 years ago
Coach Joel there kicks me into shape almost daily. He’s always there to help out and keeps me motivated throughout the work out. I’m feeling healthier and more limber than I have in years thanks to his program.
Kalee Greeenidge
2 years ago
Jarret is what makes me love this location! He is super inviting and hardworking. Such a people's person! I will be recommending my friends and family to come to this location because of Jarret.
Joey B
2 years ago
Jarret is great. Good energy and knowledgeable. I also met Joel who was really cool. Ended up adding on some coaching after talking to them.Just wanted to update my review. I've had multiple training sessions with Joel and he's really helping me take my body in the right direction.
Colby Johnson
2 years ago
I have been apart of many gyms over the past 15 years, but Anytime and more specific this location has been a true game changer. I was signed on by Jared and he has been there every step of the way followed by an amazing staff that constantly checks in and greets me! I have been able to connect with trainers in way I never was able to before! 10/10 If you want a gym experience that feels like a community this is the gym for you!
suraj bhat
2 years ago
Edit: I previously wrote a scathing review of this gym, a review that is still underneath this edit in case you'd like to see the whole story. TL;DR is that they mistakenly forgot to cancel my membership and charged me for a few months, ultimately sending me to collections. HOWEVER, the manager of this gym went above and beyond for me. After months of missed calls, I suddenly hear back, and the manager immediately apologizes and tells me they've had a mix-up. No gaslighting, no obfuscating; pure honesty and respectability. After that, without me having to anything further, he proceeds to close the account, wipe the balance owed and even contacts the credit agency for me to have that removed. While this was a stressful experience, I very rarely meet gyms that are this principled and honest. This really redeemed them in my eyes.One of the worst gym experiences I’ve had. I signed up for a single month since I was only visiting family for a few weeks. I was told I needed to submit a notice of cancellation 30 days in advance, so I asked to cancel the same day I signed up. The employee who signed me up told me it was all handled and that I was good. Then, when I came to return my gym fob and confirm cancellation, the employee on call could not seem to find my account, but eventually told me everything had been cancelled and I was good to go. However, a month later they continued to charge me. I tried calling their office 4x despite being quite busy but they never answered, so I asked my credit card to charge back the cost. THEY THEN PROCEEDED TO RUN MY ACCOUNT FOR ANOTHER 4 MONTHS AND THEN SEND ME TO COLLECTIONS. The worst part is, because I had relied on the good word of the employees, and because they never provided any physical print outs of their actions, I have no documentation aside from hearsay to contest the collections. Possibly the worst gym experience I’ve ever had, I would avoid this gym at all costs. The gym itself was alright, nothing special but not particularly bad, but the process of ending your membership will be absolute hell.
Mishaal Tanveer
2 years ago
For all of you picky people out there like myself, this gym is a hidden gem! It is not a very big gym, but it is never crowded. I have struggled to find a gym that offers a comfortable environment and professional health coaches who are actually invested in your goals rather than trying to sell you something. Let me tell you, if you’re anything like me and need someone to help you be more consistent about going to the gym, you’re looking in the right direction. Jarret is a PHENOMENAL health coach who provided me with a very detailed consultation that included setting smaller goals to achieve my bigger one. He helped me understand what I was eating and the types of workouts I need to do to get to where I want to be. He gets me pumped as soon as I walk into the gym and really motivates me to keep working towards my goal!! I trust him and I am positive that with my hard work and his expertise, I will be able to get to my goal for the first time in years. Joel is another really great motivator too!!! He always welcomes me at the door with the biggest smile on his face and makes me feel comfortable about coming in. He also shares words of encouragement which help me throughout my workout. I am simply impressed with the staff at this gym, and I am hard to please. I work in HR and would hire both of them for wellness if I could! If working with a coach is important to you, get a membership. The staff makes it an awesome experience!