Texas Family Fitness in Plano offers a welcoming atmosphere and a diverse range of equipment to cater to all fitness levels. Under the leadership of General Manager Alexis, the staff excels in customer service, keeping members updated and addressing concerns promptly. The gym features an indoor track, various cardio machines, free weights, and fitness classes. Although the facilities are generally clean and well-maintained, some sanitizing stations and older equipment may need improvement.
While many members appreciate the friendly environment and professionalism, some have reported issues with the billing system and management's transparency. Overall, Texas Family Fitness provides a quality workout experience, especially for those who value community and support from staff.
Pros:
- Excellent customer service
- Friendly and helpful staff
- Diverse range of equipment
- Indoor track available
- Fitness classes offered
- Clean facilities
- Good for all fitness levels
- Reasonably priced
- Kid's club available
- Comfortable and welcoming environment
Cons:
- Billing issues reported
- Some outdated equipment
- Limited sanitizing stations
Location / Contact
- Address: 910 W Parker Rd #250, Plano, TX 75075, United States
- Phone:+1 972-424-8790
- Website:texasfamilyfitness.com
Rating Stats
Reviews (130)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 130 reviews.
The address is: 910 W Parker Rd #250, Plano, TX 75075, United States .
The contact number is +1 972-424-8790
This service is listed under Gym .
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Grover Brillhart
7 months ago
Great place to workout! Clean location and professional staff. Alexis is knowledgeable of the business. Mitch is my guy to coach me on this journey.
brenda perales saucedo
7 months ago
mitchell is great , love that the gym is clean and HUGE and the kids club is HUGE toothe fitness manager is great too, i believe his name is alexis. That place has great trainers, great machines, great weights, great square footage too. been going for about 2 years now.
naitsirc123
7 months ago
Alexis and Ella were amazing, helpful and understanding my situation and grateful for their help.
Marcos Rojas
7 months ago
Great place to work out , wide variety of machines and they had great service
Corey Perez
7 months ago
Sebastian was a great representative of the company and answered all my questions, he went above and beyond to make sure I was taken care of. I’d recommend this place to anyone.
Ricardo Perez
7 months ago
Since singing up my wife and I have enjoyed the awesome service, the availability and friendly atmosphere we find! This has become our favorite place to be, after church of course! Lol
Ethan S-L
7 months ago
Great facilities. Clean, ton of good equipment for serious lifters(squat racks, dumbbells, etc) and casual gym goers (treadmills, machines, etc.)I came as a drop in when in the area — very reasonable drop in price, half of what I usually see.(Disclosure: when I asked about drop in price they offered a free drop in for a good review — I declined pending having been there so I could write an honest review — but can honestly say it’s a great gym and plan to use whenever I’m in the area. It was also neither crowded, nor empty— which is nice if you can find it as a gym goer.)
Mike Farmer
7 months ago
My wife has been in contact twice with your Management, a waste of time. Their smug and uncompromising. After 3 yrs. I just quit. Your loss now! They SAY no contract, but 2 yrs ago my wife stopped going because she preferred YouTube exercises. Without any communications from them KNOWING she wasn't using the gym they just sent her a collections company after her for $160.00. No contract means NO OBLIGATION. Their losing me now which in the long run they will lose more than if they were fair and honest.
dulce mora
7 months ago
makayla is the absolute sweetest !! my sister and i always look forward to seeing her she’s the best and super friendly (: thank you makayla for making us feel welcomed!!!
Stephen Waite
7 months ago
The staff here is very friendly and the environment is clean and low-key.Including a track to walk on, there are plenty of cardio machines, weight machines, and free weights. I work out at different times of the day, either early morning or midday, and have yet to have any issues getting access to the machines to need to complete my workout.