Located at 3300 N Central Expy Ste A, Plano, TX, 24 Hour Fitness provides a comprehensive gym experience with state-of-the-art equipment, including a pool, spa, sauna, and steam room. The gym also offers a variety of exercise classes with certified instructors and a spacious, clean environment. Friendly staff members like Justin and Konrad contribute to a positive atmosphere, making it an appealing option for gym-goers.
However, a significant drawback is that it no longer operates 24 hours a day, closing between 8 PM and 10 PM. Despite its name, this has disappointed many members who expected round-the-clock access. Additionally, there have been complaints about cleanliness and customer service, affecting overall member satisfaction.
Pros:
- New and clean facilities.
- Wide range of equipment.
- Pool, spa, sauna, and steam room available.
- Certified instructors for exercise classes.
- Friendly and helpful staff.
- Spacious layout.
- Good maintenance of equipment.
- Not overcrowded.
- Easy to book workout sessions.
- Positive member reviews.
Cons:
- Not open 24 hours.
- Cleanliness issues.
- Inconsistent customer service.
Location / Contact
- Address: 3300 N Central Expy Ste A, Plano, TX 75074, United States
- Phone:+1 214-291-4959
- Website:24hourfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 111 reviews.
The address is: 3300 N Central Expy Ste A, Plano, TX 75074, United States .
The contact number is +1 214-291-4959
This service is listed under Gym .
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Luis C. Zambrano Torres
7 months ago
My only complaint its about the schedule… they have to operate 24 Hours again…
Clark
7 months ago
They say they open at 5:00 AM during the week but this is only true occasionally.
Boone
7 months ago
Why is it called 24hr fitness if they aren’t open for 24 hours any day of the week??
Mary Malooly
7 months ago
Went in today for the first time in a long time. Justin at the front desk was so amazing and helpful taking me directly to the machines I wanted to work out on. It was a great experience and I’m motivated to go again tomorrow. Really good experience!
Alvydas P
7 months ago
They are not open 24 hours anymore & yet they can’t clean the place during down times. They simply don’t care about their customers.
john j
7 months ago
Dude, how come the business is called "24 hour fitness" but closes earlier than your competitors? closing at 9-10 p.m. is weak.
Madeleine Black
8 months ago
I’ve been coming to 24 hour fitness for nearly a decade without any issues.. tonight I expressed to the front desk that I was uncomfortable with someone in the gym walking around the weight area shirtless, flexing, recording himself, and doing push ups off of the racks of weights. It seemed especially inappropriate with all of the kids in the area. Front desk told us management doesn’t care or try and stop him. I won’t come back to this location seeing as I don’t feel comfortable in the weight area with “influencers” acting obnoxious like this.
Tisha Gabani
8 months ago
My experience with 24 Hour Fitness has been disappointing. They failed to stick to their promise of removing annual fees as agreed upon even before I joined the gym. I got no response with I emailed the General manager Krista about it. It's been over two weeks, and I have received no response from her.Additionally, the front desk staff, Justin, was rude when I questioned the charges. He suggested I cancel my membership if it was a big deal.This highlights a lack of professionalism and integrity at 24 Hour Fitness, Plano. Be cautious and ensure they stick to their promises before joining.
Sung Hwan Jun
8 months ago
I know that Staci is there but when I come and visit from California, Staci and I will join as guests in Rachael’s Zumba class. It was so great having her on the month before but I’m hopeful that we’ll see each other again someday taking place in Richardson 24 someday.
Ashley Owens
9 months ago
Called to cancel my membership because of my work schedule and the rep who I spoke with was probably the most disrespectful person I have ever met. Their website throttles when you go to cancel- they do that on purpose. When I explained it and how frustrated I was and basically told him you have the ability to cancel - he gave me an attitude and said “well I don’t HAVE to cancel your membership. But I will, YOU’RE WELCOME” Don’t go here, awful.