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Located at 3701 W President George Bush Hwy, Plano, TX, LA Fitness offers a variety of modern fitness equipment and amenities, such as separate saunas for men and women, and racquetball courts. Patrons praise the gym's cleanliness and the range of fitness classes led by skilled instructors. However, customer service, particularly from managers, and cleanliness of certain areas have been raised as concerns.

Despite some issues, many customers appreciate the gym's comprehensive facilities, including locker rooms with showers and saunas, and convenient operating hours. Membership fees are reasonably priced, making LA Fitness a viable option for those in the Plano area seeking a well-rounded gym experience.

Pros:

  • Modern fitness equipment
  • Variety of group classes
  • Clean and spacious facilities
  • Friendly and helpful general staff
  • Reasonable membership dues
  • Separate saunas for men and women
  • Racquetball courts available
  • Extensive cardiovascular equipment
  • Convenient operating hours
  • Locker rooms with showers and saunas

Cons:

  • Inconsistent manager customer service
  • Cleanliness issues in certain areas
  • Frequent sales calls

Location / Contact

Rating Stats

3.7

out of 5.0

4 reviews
5.0
1 reviews
4.0
2 reviews
3.0
3 reviews
2.0
0 reviews
1.0

Reviews (10)

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I have been going to this gym on a regular basis for the last 3 years and it has always done the bare minimum. The Hot Tub is once again broken and in service for the 5th time in 3 years. There is only one working shower in the men's room and I am sick of working out in a half cleaned gym. I am going to the LA Fitness on Raceway from now on.

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I get non-stop calls to my number trying to get me to join over the past month. The sales guy mumbles so fast and inaudibly it's almost hilarious. Seriously, though, please stop.

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I went into the gym to inquire about a day pass and membership. Mellisa at the front desk was rude and lacks customer service skills. I will not be joining your gym. I would highly recommend having a friendly front desk staff. First impressions are lasting impressions.

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Super dirty and not enough people in charge to clean up the common areas like their men shower area, bathroom, and sauna filled with trash alive Cockroach and super filthy floor. It smells Disgusting 🫣It has been like this for almost a whole year and I personally asked them to take care of it, but it looks like no one cares at all.

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It is a nice gym. The equipment is relatively up to date. The gym is very clean. Separate men and women sauna in locker rooms. I have gone to two different LA Fitness gyms in the area and this is the case with both of them. They are one of the few places with racquetball courts. The staff is extremely polite and helpful with one notable exception. In both gyms the managers have zero customer service skills. They actually hide from customers. In one case the manager pretended to be a new employee who couldn't help me and asked me to wait until someone else came in to work. However, the gyms are clean and the equipment is working. As long as other staff is available to help you things will go great.

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I recently became a member at LA Fitness and I have been thoroughly impressed with my experience so far. From the moment I walked in, I was greeted by friendly staff who made the registration process quick and seamless.The facilities at LA Fitness are top-notch. The gym is spacious and well-maintained, with a wide variety of equipment to cater to all fitness levels and preferences. Whether you're into cardio, weightlifting, or group classes, there is something for everyone here. I particularly enjoy their extensive selection of cardiovascular machines, including treadmills, ellipticals, and stationary bikes. The gym is always clean and the equipment is in excellent condition.One aspect that sets LA Fitness apart is their group classes. They offer a wide range of classes throughout the day, led by knowledgeable instructors who are passionate about health and fitness. The classes are challenging yet enjoyable, and I always leave feeling motivated and energized. The studio spaces are well-equipped, and it's easy to find a class that suits my schedule.The staff at LA Fitness deserve special recognition for their exceptional customer service. They are always available to answer any questions or provide assistance, and they truly care about the well-being of their members. The trainers are extremely knowledgeable and approachable, offering guidance and support to help you reach your fitness goals.LA Fitness also provides a variety of amenities, including locker rooms with showers and saunas, which adds to the overall convenience and comfort of the gym experience. Additionally, the gym is open 24/7, which allows for flexibility in workout schedules and eliminates any time constraints.In terms of price, LA Fitness offers competitive membership rates for the range of services and facilities they provide. They also offer various membership options to suit individual needs, such as month-to-month or annual contracts.Overall, I highly recommend LA Fitness to anyone in search of a comprehensive and accommodating fitness facility. The gym's well-maintained equipment, diverse class offerings, attentive staff, and convenient amenities make it an outstanding choice for individuals of all fitness levels.

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The manager, Noah, is always courteous and helpful and rakes care of a problem when you bring it up. The instructors are friendly and the classes are good. The club is always very clean.

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Visited this gym in particular, trying out three day pass. However my first impression of the whole place seems depressing. Doesn't look alive like a gym should given its prime location. I don't think I will be back .a gym in this area needs to be more alive. Also the womens locker room is yes basic, but at least have the showers work to where your not having just cold water come out...

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Very good gym. No over-the-top amenities, so membership dues are very reasonable. Simply a good place to get a good work out. Unlike other gyms I have joined in the past, the staff addresses needed repairs quickly, so equipment stays in good working condition. Staff is friendly and attentive. 5 stars for this location of LA Fitness.

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Clean, friendly staff, hands down the best gym near Plano area!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 10 reviews.

The address is: 3701 W President George Bush Hwy, Plano, TX 75075, United States .

The contact number is +1 972-964-5916

This service is listed under Gym .

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