Planet Fitness in Rio Rancho Towne Center, Pomona, CA, is a popular gym known for its affordability and welcoming environment. The facility operates from early morning until late at night, offering flexibility for various schedules. Members appreciate the cleanliness, variety of equipment, and the friendly staff. However, the gym can get crowded, which some find frustrating.
While many members enjoy the positive and supportive atmosphere, others have faced issues with customer service and cancellation policies. Despite these drawbacks, the gym remains a favored choice for those seeking a budget-friendly workout space.
Pros:
- Affordable membership options
- Clean facility
- Friendly and helpful staff
- Wide variety of equipment
- Flexible hours
- Welcoming atmosphere
- Judgment-free zone
- Frequent equipment upgrades
- Free personal training with membership
- Convenient location
Cons:
- Can get crowded during peak hours
- Issues with cancellation policies
- Limited free weight area
Location / Contact
- Address: 2057 Rancho Valley Dr D, Pomona, CA 91766, United States
- Phone:+1 909-417-0039
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 122 reviews.
The address is: 2057 Rancho Valley Dr D, Pomona, CA 91766, United States .
The contact number is +1 909-417-0039
This service is listed under Gym .
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MAC
3 years ago
I came in around 830pm and it was pretty busy considering Covid-19. The interesting part, they are not monitoring and enforcing the face mask mandate. Folks are working out with masks pulled down below their chin. Yeah, I will be canceling my membership
Jason Ellis
3 years ago
I like workout if here….some of the time. Staff are really friendly however, out of all of the Planet Fitnesses I have worked out in, this one has consumers whom….don’t wipe machines down, not all but most, as well as hogging machines, putting their huge bags in the middle of the floor, as well as slamming weights.For some odd reason, staff does nothing. They just stand there and either talk amongst each other, or stand there playing on their phones.My advice would be to cancel your membership with planet fitness, pay just a little bit more money at another gym, and access better equipment because, you’re going to see the same thing at other gyms.
John Diaz (Johnny)
3 years ago
I was very impressed with how nice this gym is. Haven't been to one since before the pandemic and was happy to see that everyone I saw was sanitizing the equipment after use. Plenty of distancing and friendly staff is always appreciated, can't wait to go back.
Sezar Lopez
3 years ago
I have been a member at this location for 6 years in the last week I have been harassed by staff on several occasions. Even after I had proved to them that I had already checked in not once was I offered an apology of sorry sir it does appear that you were already checked in. That’s called customer service. Even after addressing this issue with the staff member named Orion he assured me that It won’t happen again. As I went outside to catch my breath and take a 5 minute break I asked if there would be an issues he said no I came back in an the other staff person who stood by Orion asked me to check back in again was shocked Se en claimed to have not heard me and after Orion came back and told Se en he told us he’d be right back she not once offered an apology as I left I told her what you did to me was wrong and for you to lie when you were standing right there tells me you weren’t paying attention to your job also stated to Se en that for her not even to offer an apology is the reason why I’m writing this review. If you go to this gym and are a minority or have a dark complexion you may be harassed take it from a member who’s experienced this twice in less then a weekAlso if you work out overnight be prepared to have female staff continue to work in the mens locker room while you are taking a shower.That also happened to me.Also they will not let you in without a mask but staff is allowed to walk around for 10 minutes without a mask before they put on a mask.I hope this review helps other when making the choice of what gym to sign up to.
Patty Zamora
4 years ago
First visit. Was a bit nervous and self conscious. Bet everyone was getting their own sweat on. Felt comfortable and got my work out done. And finished it off with a nice massage.
Bond Vs (RacerX)
5 years ago
If your trying to work out and be on the go then this place is 4 you. They have everything you need to get fit fast with lil to no waiting to use things everything seem to flows with positive vibes in this gym
Kencai Andrews
5 years ago
Fantastic Services. Great machines. Lots of TVs with private listening available. Bring your own headphones and towels. Showers and bathrooms always clean.
Brandon Diaz
5 years ago
I had gone 2 weeks ago and found that thier were a lot of machines and treadmils. Lots of people were trying to use the free weights but most ppl had to wait their turn. This palce needs more barbells and dumbells along with less treadmills and less machines.
Jerry Skorupski
5 years ago
A great gym, I have been going to planet fitness for some years now....the only problem with this one is it can be crowded at times and you could be stuck waiting for a bench or your favorite machine. Friendly staff....still 5 stars.
Antony Suniga
5 years ago
Their advertisement saying no contract needed 25cents down & $10 @month. For the group of people who don't have a checking account or debit card will be declined services/membership. For individuals looking for work, maybe trying to get in shape in order to get their lives moving in a positive direction will have to do without the help or Services of Planet fitness.