Planet Fitness in Jupiter, FL, offers a clean and welcoming environment for fitness enthusiasts. Located in a convenient shopping center, this gym provides a variety of equipment, including free weights and machines. Additionally, the gym offers extras such as hydromassage chairs and tanning beds, enhancing the overall experience. The staff is consistently described as friendly, helpful, and attentive, contributing to an enjoyable atmosphere for workouts.
Despite its many positives, the gym does have some drawbacks. A few members reported issues with equipment maintenance and cleanliness in certain areas, particularly the showers. Additionally, some experienced poor customer service from management. These issues, however, appear to be exceptions rather than the rule.
Pros:
- Clean facility.
- Friendly and helpful staff.
- Variety of equipment available.
- Hydromassage chairs and tanning beds.
- Affordable membership rates.
- Convenient location in a shopping center.
- Open 24 hours on most days.
- Welcoming, judgment-free environment.
- Well-maintained equipment.
- Consistently positive customer service experiences.
Cons:
- Maintenance issues with some equipment.
- Occasional cleanliness problems in showers.
- Inconsistent customer service from management.
Location / Contact
- Address: 3761 Military Trail, Jupiter, FL 33458, United States
- Phone:+1 561-972-4894
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 3761 Military Trail, Jupiter, FL 33458, United States .
The contact number is +1 561-972-4894
This service is listed under Gym .
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Senor Ov
7 months ago
Good and Relaxing gym. Nice environment to work in. Good equipment.
George Wagner
7 months ago
Very clean and well managed location.....
Karen Halpern
7 months ago
Great gym , clean , nice people , great price and location !!
Nick Demaria
7 months ago
Great Gym! Clean, and Machines all work. The girl Haley that works there is great at making sure everything is clean and in working order.
Todd
8 months ago
Black member and love the 30 minute workout and hydro massage. Sometimes other members don’t follow the policy and stay on the machine. The manager gave me his mobile number and is working on improving. He kindly listened to the feedback. Great leader helping his team.
Lindsey G
8 months ago
Assistant manager Garrett was rude and unprofessional. Gym’s computer system is not synced with other planet fitness memberships or their other gyms. I was told I still have an active membership when I don’t, and when I did still have a membership, their system didn’t recognize it and I was told I couldn’t work out there even with a current black card membership bc it wasn’t in their computer system. The ceiling used to leak, not sure if they fixed that. They said their music volume was up and down because of water damage so they couldn’t control the music volume in the gym. Other problems too.
Vincent Poulin
8 months ago
The bathroom showers and changing facilities are absolutely disgusting in this place. I was there on Thursday and noticed the same trash with Q-tips and some brown sludge. Therefore the last couple days. This place is nasty.
Chet Zawadzki
9 months ago
The Planet Fitness Gym on Military Trail in Jupiter FL is a clean and comfortable space. The people who work there are very helpful. Now that health concerns are lessening and the world seems to be stabilizing, I'm happy to get back to exercising and happy to be heading back to Planet Fitness.
Jeffrey Devers
9 months ago
Clean, good equipment, not crowded
Lena Marie
9 months ago
I called to discuss my account and the person who answered the phone could give me no answers and spent most of the time going “uhhhhhhh…yeah I don’t know”. There was an imaginary manager there that he said he was going and speaking to that he would put me on hold to come back give me information but it was clear he didn’t speak to anyone. It’s a complete joke. Obviously most of the positive reviews on this are fake if you dig into who is posting them. Do yourself a favor and pay a little more to go to a different gym so atleast you know your gonna be dealing with people who can offer some sort of assistance. Talking to these people will make you feel dumber like you are in a dialogue with SpongeBob and Patrick.