Located at 920 Commonwealth Ave in Brookline, GymIt offers an affordable and well-rounded fitness experience. With a range of equipment from free weights to cardio machines, GymIt caters to various fitness needs. The gym has positive reviews highlighting the helpful staff and clean facilities. GymIt's membership is budget-friendly, making it a popular choice among students and working professionals. Besides, special features like fitness classes, personal training, and hydro massage chairs enhance the workout experience.
However, some reviewers noted issues with customer service, especially regarding membership cancellations. The gym can also get crowded during peak hours, which affects accessibility to equipment.
Pros:
- Affordable membership
- Friendly and helpful staff
- Clean facilities
- Well-equipped with free weights and machines
- Convenient location
- Good COVID-19 safety measures
- Hydro massage chairs
- Personal training available
- Open 24 hours during weekdays
- Two locations available with membership
Cons:
- Difficult membership cancellation process
- Can get very crowded
- Some issues with billing and hidden fees
Location / Contact
- Address: 920 Commonwealth Ave, Brookline, MA 02446, United States
- Phone:+1 617-208-4555
- Email:[email protected]
- Website:gymit.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 920 Commonwealth Ave, Brookline, MA 02446, United States .
The contact number is +1 617-208-4555
This service is listed under Fitness Center .
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xiangdong chen
10 months ago
Awful management. It was a painful process to cancel my membership (and called me a lair in front of my face). Finally cancelled my membership at Dec 2021, but I was still getting charged by this gym for random 1 dollar charges until Dec 2022. Asked their staff, they confirmed that those 1 dollar charges do appear in their system but the reason of those charges are not shown. So what is it? Is gymit actually stealing money from me? I'm afraid that if I freeze my card and refuse to pay, they'll send me to collection!P.S. This was my favorite gym. I used to go to this gym everyday during my undergrad @BU, I did not cancel my membership during my almost 2 years of the remote classes during covid because I wanted to support gymit. But after I graduated, I had to cancel my membership, and that when this nightmare began. I am really really disappointed by this gym.Response to the owner:First, I do not say that gymit refused to cancel my membership, it's simply painful.Second, Not all of my emails are replied. I have two emails to the support team that are never replied.Third, The support team finally canceled my membership on 6/14/2022 (via email), but I was still getting random 1, 2 dollars charges until Dec 2022 and there's no explanation for those charges.Fourth, I did update my billing information on Dec 2021 in person as I didn't want to share my card information online.
Martin Tumey
11 months ago
Always making the gym better and very low membership cost
Steve
11 months ago
Great work-out space. Excellent cardio equipment, ample weight machines and free weights, super clean and really friendly place.
Nico
1 year ago
Good gym, got a lot of racks, free weights and alll the machines. The staff can be a bit rude sometimes and I dont like that you cant do a trial workout or bring friends.
Yeesh T
1 year ago
Exactly what I needed
Dutch Fett
1 year ago
Absolutely disgraceful ,unforgivable ,atrocities are being played on the TVs at the gym. Things that should be banned by the Geneva convention. They had the AUDACITY to play The Last Jedi on the TVs and it’s absolutely shameful. I will not return until apologized too for the traumatic experience
Sam Kue
1 year ago
the gym is good. if you decide to freeze your account for what ever reason, you can't do it at the front desk but instead told to email support. why not provide this as a normal service at front desk?
John
1 year ago
nice staff with solid machines and a convient location. nothing more i could ask for to be honest.
Nader Jaafar
1 year ago
Has all the equipment you need, reasonable prices. I highly recommend it.
Gee La
1 year ago
So I was looking for a new gym since moving, gymit seemed convenient travel wise from work and home & the price was good. I scheduled a tour online for a certain time & day but but unfortunately to my surprise; when I arrived they were not expecting me. The guy at the front desk seemed clueless and careless to help he literally told me I could tour myself. LOL. I walked my self around the gym and just walked out after circling around. Customer service goes a long way. The gym seemed decent but because of this I was no longer interested.