Crunch Fitness - Braintree is situated in Tedeschi Plaza Shopping Center, offering a variety of workout options. This gym features modern equipment, a wide range of classes, and a welcoming atmosphere, making it a popular choice for fitness enthusiasts. The staff, including knowledgeable personal trainers, receive high praise for being friendly and helpful. The gym's cleanliness and maintenance are generally appreciated by its members.
However, some customers have expressed frustration with inconsistent management and difficult cancellation policies. While the gym has its strengths, potential members should be mindful of reported issues, particularly regarding personal training and cancellations.
Pros:
- Friendly and helpful staff
- Modern and well-maintained equipment
- Wide variety of classes
- Convenient location with ample parking
- Clean facilities
- Knowledgeable and motivating trainers
- Affordable membership pricing
- Good overall atmosphere
- Extended opening hours
Cons:
- Inconsistent management
- Difficult cancellation policies
- Frequent reports of overcharging
Location / Contact
- Address: 294 Grove St, Braintree, MA 02184, United States
- Phone:+1 781-818-4171
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 294 Grove St, Braintree, MA 02184, United States .
The contact number is +1 781-818-4171
This service is listed under Gym .
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Jaimelle Wright
7 months ago
I have sessions I already paid for that the trainer has not responded so I can’t schedule them. Managers are no help. Would not recommend
Dimitri Lubin
8 months ago
Motivating Environment!
sandri
10 months ago
they cheat you for personal training until you sign up and then you can wait for hours there for the manager and he takes care
Johana Page
10 months ago
Despite the size, crunch has a lot to offer. The gym equipment is decent, and the customer service is impeccable. It is nice to see crunch has services such as the 3d scan that can help to see where your body is weight and measurement wise and help you to understand the plan that is needed to get healthy.I am overly impressed by their ticketing systems for classes to avoid overcrowding. Most of all, I'm impressed by the fact that they have 5:30 am classes for almost every day, with the exception of Friday. The instructors are fantastic. Jim and Kristina for spinning are a delight, lanita is a badass for hit classes, and colleen is downright delightfully terrifying. I dont know where she gets all her energy from for top it off and lower body boot camp, and brittany of Zumba makes me love dancing despite the fact that I'm uncoordinated. Crunch is now my favorite gym, and I plan to be a member for a long time to come. Thank you crunch for making me love working out again.
Arun D
10 months ago
I've been a member here for almost 2 years. I really admire and appreciate every one of the staff and members there. The instructors are the best and the front desk staff are amazing! Would definitely recommend people to join this Crunch facility
nana kim
11 months ago
Terrible
Jenna m
11 months ago
They never answer the phone to get a hold of them u have to physically go to the gym it’s frustrating and unprofessional Brockton crunch is more reliable
Steve Grant
11 months ago
I deleted my original review which was strictly about the fact that the gym was always opening late on Saturday and Sunday.To the gym management credit, they did hire someone new and since my review a month ago, Alan (new opener on weekends) has been early every weekend since he started. Thank you to Crunch for addressing the late opening issue. Alan is fantastic!!! 🙏
Erin T
11 months ago
I am beyond frustrated with this gym, particularly the personal training. I moved away for a job and tried cancelling my membership and future training session about FOUR times since leaving at the end of March.Since, I have been charged $360 for training sessions that I can't redeem. And $12 for membership renewal. Hopefully after today's phone call with the front desk (since the manager never makes time for me) i will not be charged again. I will update my review if I am not charged again.If there was fine print that Jake and the training program manipulated me with, thats a complete separate issue.There has been no clear communication since I left in the end of March (besides the young asian man who works the front desk who is wonderful).Although I had a great experience with my trainer Kara, it is a shame that I can't recommend this gym any longer. It is also a shame if the personal training program continued to manipulate a young woman after asking multiple questions, asking for clarification, and opening up and bonding with the trainers.
Claudia Marques
1 year ago
The best. Love it there.