Crunch Fitness - Braintree

I have sessions I already paid for that the trainer has not responded so I can’t schedule them. Managers are no help. Would not recommend

Motivating Environment!

they cheat you for personal training until you sign up and then you can wait for hours there for the manager and he takes care

Despite the size, crunch has a lot to offer. The gym equipment is decent, and the customer service is impeccable. It is nice to see crunch has services such as the 3d scan that can help to see where your body is weight and measurement wise and help you to understand the plan that is needed to get healthy.I am overly impressed by their ticketing systems for classes to avoid overcrowding. Most of all, I'm impressed by the fact that they have 5:30 am classes for almost every day, with the exception of Friday. The instructors are fantastic. Jim and Kristina for spinning are a delight, lanita is a badass for hit classes, and colleen is downright delightfully terrifying. I dont know where she gets all her energy from for top it off and lower body boot camp, and brittany of Zumba makes me love dancing despite the fact that I'm uncoordinated. Crunch is now my favorite gym, and I plan to be a member for a long time to come. Thank you crunch for making me love working out again.

I've been a member here for almost 2 years. I really admire and appreciate every one of the staff and members there. The instructors are the best and the front desk staff are amazing! Would definitely recommend people to join this Crunch facility

Terrible

They never answer the phone to get a hold of them u have to physically go to the gym it’s frustrating and unprofessional Brockton crunch is more reliable

I deleted my original review which was strictly about the fact that the gym was always opening late on Saturday and Sunday.To the gym management credit, they did hire someone new and since my review a month ago, Alan (new opener on weekends) has been early every weekend since he started. Thank you to Crunch for addressing the late opening issue. Alan is fantastic!!! 🙏

I am beyond frustrated with this gym, particularly the personal training. I moved away for a job and tried cancelling my membership and future training session about FOUR times since leaving at the end of March.Since, I have been charged $360 for training sessions that I can't redeem. And $12 for membership renewal. Hopefully after today's phone call with the front desk (since the manager never makes time for me) i will not be charged again. I will update my review if I am not charged again.If there was fine print that Jake and the training program manipulated me with, thats a complete separate issue.There has been no clear communication since I left in the end of March (besides the young asian man who works the front desk who is wonderful).Although I had a great experience with my trainer Kara, it is a shame that I can't recommend this gym any longer. It is also a shame if the personal training program continued to manipulate a young woman after asking multiple questions, asking for clarification, and opening up and bonding with the trainers.

The best. Love it there.