Gold's Gym

Great gym and I love the location! I wish it was open 24 hours but the new time upgrade was better than nothing.

Great gym. Very clean. More than enough equipment: free weights, machines, and plenty of cardio. By far the best gold gym that I've been to.

Love this gym, And I enjoy training here 🔥🔥🔥 …

Im witing this review to warn people of the manger at this loaction “FRANK” seems like a knowledgeable guy, trust worthy but don't get caught up in the nice guy act this MAN IS A TOTAL SCAM ARTIST. What I'm about say here is backed up by countless reviews at the WEST COVINA LOCATION . BE CAREFUL THEY OBVIOUSLY moved this man after several complaints from previous location.The situation was that my sister signed up to 4 training session with a partner at the set price of $192 for both. When signing up the personal fitness manager made my sister sign on that which was only going to be charged 4 times as agreed.As time goes on her last payment is taken but then the next month a total of $384 is taken from my sisters card. At first we spoke to Frank about this and he said he would take care of it and that it was cancelled. Then the next month comes around and again its charged $384. Again try to speak to Frank and I ask him "What type of business is being run here? because you lied about canceling and also refused to cancel membership in person" To this he has no response is completely silent and dissmisve.He had told me he cancelled the training and that It wouldn’t be charged.Unbeknownst to me, 2 month later since this issue started they are still charging me monthly . I called spoke 2 different people who indicated they would fix the problem because Frank NEVER cancelled anything. ALSO IF YOU COMPLAIN AND STILL TRY TO ATTEND THE GYM HE MAKES SURE TO LET STAFF KNOW TO BE HOSTILE TOWARDS YOU.I asked to speak with him but Frank was no where to be found. “Busy now” He will hide from you and staff will enable this as wellHow did I fix the issue?-I called my bank and disputed the transactions and paid to block Golds gym.What now?-They are still charging me and at this point it's up to 1000 or more in charges that I've had to dispute as FRANk Lies and doesn't cancel anything. WOKE UP THIS MORNING STILL CHARGED.Conclusion:Don’t trust Frank “management, “ they are quick to get you in, take your money and forget about anything else. “ so disappointing!

I wouldn't join due to the horrible cancellation policy. You must mail a letter to ABC Fitness, which handles cancellations. You can't cancel online, in person, or over the phone. Also, it takes 30 days to stop payment, so they may charge you an additional month of service as you wait for them to process your cancellation.

Everything's cool about this gym, the weights the people just the only thing. in the boys' restrooms we got a girl cleaning it and I don't think that's cool. how would the girls feel if there was a guy cleaning in the restroom in there where there all changing it just needs to be addressed with the staff

I just want to say this is the most unprofessional he run company I have ever went to nothing but a dirty facility who gives membership to a bunch of homeless people to come take showers. Then when you would like to cancel your membership when you join a real gym. I promise you they would make it a mission. Impossible task to cancel your membership. big fat 0 for golds gym.

They lack customer service. I called for more information and gym hours. The women was rude- did not greet me and once she answered my questions in a rushed manner (not welcoming to ask her any else) she hanged up in the middle of my sentence. Keep in mind you pay a nice penny for this membership and with that I expected an excellent customer service in person and over the phone. Gold’s gym train your employees on customer service.

I tried it for a month. It’s just ridiculously overcrowded, not worth the price. Poor value. Generally clean though, parking is kind of annoying. Staff is polite. They barrage you with spam communication.It’s supposedly a bodybuilding gym but marketed to the masses: most of the people who come here would be better off at LA fitness or some other mom gym.

This gym needs a towel hangers near the sauna and steam room. Paper towels dispensers were empty other than that the gym is pretty clean.