Fitness 19, located at Mountain Village Plaza in Chino, CA, offers a variety of workout equipment and facilities with extensive opening hours to fit early risers and night owls alike. Members appreciate its cleanliness, friendly staff, and the gym's recent expansions that have alleviated previous space issues.
However, Fitness 19 does face criticism for its inconsistent customer service, old equipment, and the frequent presence of non-mask-wearing members, especially concerning during the pandemic. Additionally, issues regarding billing and cancellation processes have been reported by several members.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Recent expansions, more space
- Great prices and promotions
- Convenient location
- Long operating hours
- Wide range of equipment
- Good gym for locals
- Frequent cleaning and disinfecting
- Availability of fitness classes
Cons:
- Inconsistent customer service
- Issues with billing and cancellations
- Non-enforcement of mask-wearing policies
Location / Contact
- Address: 12873 A, Mountain Ave, Chino, CA 91710, United States
- Phone:+1 909-548-3333
- Website:fitness19.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 12873 A, Mountain Ave, Chino, CA 91710, United States .
The contact number is +1 909-548-3333
This service is listed under Gym .
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David Espinoza
1 year ago
Great place to work out at.. Very clean..
Andrew Lugo
1 year ago
It's a gym.
Steven Patrick
1 year ago
The sweaty short guy that jumps on and off the treadmill going max speed, yeah that's why half the treadmills are broken and/or scheduled for repair. You can literally smell the belt motor getting burned out. Dude, go buy a treadmill for your home or office. Or maybe a hamster wheel for the backyard. I can't with this guy!
HalleluYAH Issachar brew
1 year ago
I lost my card on file so I had to reset all my accounts with the new card, as I’m looking at everything set up on auto pay I see this Gym raised my bill randomly a couple months prior. I called to figure out what happened and was ignored , …
Rico Granados
1 year ago
Friendly; innovations are expressed at Fitness 19 off of Mountain and Riverside Drive here in Ontario, California.
SMarie
1 year ago
I went in & canceled signed documents and till this day a year and few months later I see I am still being charged. Because the new manager is new and has nothing that shows I canceled from the last managers mistake- he won't refund THEIR …
David Medina
1 year ago
Thieves
Jorge Acosta
1 year ago
Very clean and friendly staff
Patricia Lopez-Corea
1 year ago
Super clean, they are disinfecting all the time
Monique Mitchell
1 year ago
Staff is friendly and a clean gym! :)