MPower Yoga, located in the Day Creek Marketplace, Rancho Cucamonga, CA, offers a serene environment for yoga enthusiasts. Known for its clean, spacious studio and friendly staff, it has gained high praise from many. The instructors are supportive and tailor their guidance to individual needs, making it accessible for all experience levels. The studio also features a rewarding membership program and a variety of classes, including heated sessions. However, there have been a few concerns about their customer service and refund policies that potential members should consider.

Despite some negative feedback, MPower Yoga remains a popular choice for those looking to join a close-knit community that promotes wellness and positivity. It's an excellent spot to rejuvenate and practice yoga or Pilates.

Pros:

  • Friendly and supportive instructors
  • Clean and spacious studio
  • Variety of classes available
  • Welcoming environment
  • Family-friendly
  • Rewarding membership program
  • Located in a good area
  • Top-notch instructors
  • Positive community atmosphere
  • Heated classes available

Cons:

  • Issues with customer service
  • Problems with refund policies
  • Negative experiences with management during disputes

Location / Contact

Rating Stats

4.4

out of 5.0

2 reviews
5.0
1 reviews
4.0
7 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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I've taken many classes here, teachers are all very nice and supportive of the students. Different classes let you practice at your comfort level. I especially like the heated classes, better bring a towel and some water!

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Great studio, good location. My wife found this just by Googling studios close to where we were staying and found their practice to be very targeted and invigorating.

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One of my favorite places for mindful yoga (Alan and Christine) and working out (Christine and Melissa). Glad to have a hot yoga place nearby.

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Started yoga 6 months ago and I have to say I love the staff they are not pushy at all and we have become like family. So grateful for this community. I love the positive energy and even on days I don't want to workout I'm in a better mood being around like minded people. 100 percent recommend

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I love Mpower Yoga! It has such a welcoming environment. The instructors adjusts, as well as encourage each of the students anatomical differences. The front desk is very polite, the studio is cleanly, and the membership rewards program is a big help when buying from the studio. In addition to supporting small businesses. It is family friendly and I would definitely recommend to friends.😊

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A wonderful studio with lots of class options and a fantastic crew of teachers. Thank you for giving us a place to practice. I’m very grateful! ♥️♥️

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I absolutely love this yoga studio! The instructors are all top notch. Everyone is so friendly, the place is spotless, best place I have ever practiced yoga or pilates!

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MPower is amazing! Johanna and her staff are super friendly and helpful. The classroom is spacious and most importantly clean. I leave every class feeling renewed. I am grateful to have found such a special place.

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Unfortunately, I’ll have to agree with the other reviewers on how this studios operates as a business. I took two classes (was injured in the second class - stepping back into warrior 2 from awkward half moon sequence in the first 5 minutes of class) I’ve been doing yoga for years but was clearly not warm. My Achilles tendon is still not right two months later. I left class and told the studio employee what happened. No one followed up - they just continued to charge away! I told the owner when I joined that I was moving the following month. Nonetheless, In the end I paid $320+ for two classes. I went into the studio to cancel and was told I would have to send an email by the child (I believe it’s the owners son?) behind the desk who was also indifferent on the day of my injury when I left class. The owner and I went back and forth on email and essentially she said she could not refund my unused membership fees because she wouldn’t be able to stay in business. 😬 I decided to let Karma take the reigns and think of it as charity for a struggling owner , but please know, there will be no grace from this studio should a situation involving money arise! Namaste? Nah…Imma- Go! There are plenty of studios in the area, MPower - people have choices. 🧘🏽‍♂️

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Unfortunately this place does bad business. Save your time and money. I urge you to read the low star reviews. This place is all about taking your money and not caring about the poor business practice they are portraying. Due to the studio being closed due to COVID I was unable to use sessions I purchased. Since they are still closed, 7 months later and no idea when they will open again I requested a refund. They refused my $150 refund (not breaking the bank here for a business). I explained that I was moving out of state and I would never be able to use it since they've been closed for so long... After weeks of emailing back and never getting a response, I asked if they could at least transfer it to a friend and they fought me, asking me to pay a transfer fee. I responded with asking for a manager to call me. The manager Natalia called me and did nothing but fight with me for 20 minutes. I was shocked, that a manager is raising her voice to a customer? Not very yoga like in my opinion. I understand this is a difficult time for businesses but to have her fighting with me about it for 20 minutes makes me not even want to give the sessions to my friend. Your goal Mpower, should be to retain customers during this time not push them further away. I have a bad taste regarding this company and the way they try to take advantage of their customers. I felt unheard, and extremely used ... I will have to dispute the charge with my card. Please do not visit this studio again, unless you don't mind them being all about your $$

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 10 reviews.

The address is: 12270 Base Line Rd #153, Rancho Cucamonga, CA 91739, United States .

The contact number is +1 909-727-1936

This service is listed under Yoga Studio .

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