Upper Perkiomen Valley YMCA in Pennsburg, PA, offers a variety of indoor and outdoor pools, a sauna, whirlpool, and numerous fitness classes. This facility provides a range of fitness equipment and activities for all age groups. Staff at Upper Perkiomen Valley YMCA are known for being friendly and helpful, and the facility is generally clean and well-maintained.
However, frequent complaints about poor management and restrictive pool hours have been noted. Additionally, some members reported difficulties with guest policies and customer service, indicating a lack of flexibility and empathy. Overall, Upper Perkiomen Valley YMCA remains a popular choice, especially for its comprehensive fitness options and clean environment.
Pros:
- Wide range of fitness classes.
- Multiple indoor and outdoor pools.
- Friendly and helpful staff.
- Well-maintained and clean facility.
- Variety of gym equipment.
- Childcare services available.
- Courteous and helpful staff.
- Substantial indoor track.
- Offers numerous family-friendly activities.
- Great swimming and sauna facilities.
Cons:
- Restrictive and inconsistent pool hours.
- Complaints about poor management.
- Limited guest policies and inflexible services.
Location / Contact
- Address: 1399 Quakertown Rd, Pennsburg, PA 18073, United States
- Phone:+1 215-679-9622
- Website:philaymca.org
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 90 reviews.
The address is: 1399 Quakertown Rd, Pennsburg, PA 18073, United States .
The contact number is +1 215-679-9622
This service is listed under Fitness Center .
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Bri bernard
1 year ago
The YMCA is an absolute horrible place. This is the second time we've been overcharged with no explanation and when we tried to cancel, we still have to pay for next month as well. Definitely a big waste of money.
Jill Renee
1 year ago
My home away from home
Kat S
1 year ago
It's a pretty standard YMCA. Problem is their employees/contractors lack emotional intelligence and empathy. I just had two bus drivers make an anonymous complaint about me taking too long in my car. Y'all got no business in my business if I'm minding my own. I was not causing any trouble to anyone. I am disheartened and disappointed by their actions and affect.
Branden Detwiler
1 year ago
We appreciate your review. We look forward to seeing you at the branch again soon!
Martin Riegler
1 year ago
It's good for what it is.
Heather Hiester
1 year ago
We joined primarily for the use of the pools and have been members since the facility first opened. The pool hours have become increasingly more restrictive over the years. It seems there is very limited availability for swimming and preference is given to swim teams. More options need to be available to serve the children, seniors, disabled, and everyone else who makes up the community.
Wj Outdoors
1 year ago
Manger very rude guy no more to be said
Claire Waltenbaugh
1 year ago
so disappointed in this place… definitely needs a better manager
Ryan Reed
1 year ago
This place shouldn’t be as popular as it is with this terrible service, The staff there is very rude and made racially motivated comments about me and my friends.
hunter kraemer
1 year ago
People up front have no idea what they’re doing when signing in person/s from another ymca. Attitude and terrible service.