24 Hour Fitness in Rialto, CA, offers round-the-clock access, ensuring flexibility for all schedules. The gym boasts a solid layout with a good selection of equipment. Many members praise the polite and welcoming staff, highlighting excellent customer service.
However, cleanliness appears to be a significant issue, with members frequently complaining about dirty facilities, including locker rooms and exercise areas. Management needs to address these concerns to improve the overall member experience.
Pros:
- Open 24 hours.
- Good equipment selection.
- Polite and welcoming staff.
- Solid gym layout.
- Management is cooperative in handling issues.
Cons:
- Dirty locker rooms and exercise areas.
- Unclean steam room and sauna.
- Frequent complaints about cleanliness not being addressed.
Location / Contact
- Address: 1335 W Renaissance Pkwy, Rialto, CA 92376, United States
- Phone:+1 909-320-5289
- Website:24hourfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 10 reviews.
The address is: 1335 W Renaissance Pkwy, Rialto, CA 92376, United States .
The contact number is +1 909-320-5289
This service is listed under Gym .
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SeriouslyKarma93
1 year ago
It's great, every time I go there is always a station available to do my exercises on, the surrounding people are quite polite when asking if I was done with certain weights, and the staff is very welcoming, the place is clean as well
evan nuzum
1 year ago
Nastiest locker room I've ever seen, I've come countless times over the course of 3 years and it's like they have never cleaned it. The sauna is in just a bad of condition. Also why offer free wifi for members if the wifi doesn't work
PeePizzle Presley
1 year ago
I gotta express my thoughts on this particular location. It is quite impressive in comparison to others. The place is exceptionally clean and well maintained by the staff. It is obvious immediately one entering this gym that the management team is on it. And it starts from Kim in the front desk. Treating and greeting with a wonderful smile, keep up the good work. We are watching.
Michelle anda
2 years ago
Seriously, this place is a glorified YMCA, so many kids here and people just hanging out. Maybe have the staff check that there aren’t people just on their phone or people just lounging in the pool/sauna. If I have to pay more for a serious gym then so be it and if this type of things bothers you I suggest you do the same.
Claire
2 years ago
UPDATE: he was fired but STILL hangs around the gym and even hangs out BEHIND THE FRONT DESK with his friend. I was highly uncomfortable seeing him and knowing he still had access to my info even after being FIRED FOR CREEPING ON FEMALE MEMBERS… I reported him and the friend and honestly if they don't ban him I will talk to my attorneys.Had to report staff member DAVID. (White guy with glasses that works overnight, can usually be seen all over the gym chatting and pretending to work out)I unfortunately had a prior experience with this employee a couple of months ago where he waited for my partner to leave the gym, and then made several inappropriate advances at me, asking multiple times if I could “do stuff on the side” with him.Well fast forward to a couple days ago, he ended waiting for my partner to leave once again and started making more unwanted advances towards me while insulting my partner and commenting on our bodies and individual gym progress. When i rejected him for the 10th time he stated that I "needed a reality check" and wouldn't leave me alone until I reported him.So far management has been cooperative with me in terms of forwarding this case to higher ups. I haven't received an update in like 5 days though and im getting impatient.I still see him working which bothers me because I have learned from another employee that he has access to all of my member information including my phone number and address.Will update my review based on how this goes. Everyone watch out for this shady guy. Keep in mind that your personal member info will be available to this dude everytime you check into this gym…
Jack Garcia
2 years ago
Employees are always kind and respectful the gym is mostly always clean the equipment is in order and checked, the restrooms are clean and get cleaned regularly, and the selection of equipment is good for a commercial gym
Arturo Cervantes
2 years ago
Gym has solid layout but the up keep is trash always dirty and it seems like it's always missing dumbbellsStaff isn't really helpful they are always just talking amongst each other
Maria Rocha
2 years ago
I do this machine every Monday, and this is the 3rd Monday that I've seen this Nyquil pill on the floor. The floor under other machines is also covered in hair and dust. This is the worst 24-Hour Fitness in the area when it comes to cleanliness. It is the closest one to me and I would rather go to other locations.
Dylan Joyce
2 years ago
Honestly, I waited longer than I could’ve been working out…that’s all I can say. There’s too many people that comes in groups and all they do is talk and hog the equipments. There should be rules applied because this isn’t fair to those who are on a crunch time and are here to actually workout. This is just another chuze hang out Fitness. This just kinda takes it away from being a great gym especially since it’s open 24 hrs. Management just needs to apply rules on how long the equipments are being used so others can actually workout too. If people wanted to hang out they should just go elsewhere, but a gym is a place to workout, not some high schooler hang out spot. Be considerate y’all.
Death Face
2 years ago
Cup holders of treadmills are nasty toilets not clean Will post more dirty photos each time august 11ths new dirty pics This Gym is disgusting. Never once have I been there and it is clean. All the lockers are dirty inside. The floors are dirty under and inside the machines. The ledges of the Windows around gym are full of dust. Locker room and showers always have trash in them. The steam room and sauna are filthy The staff is always sitting on their ashes at the front desk with dudes and chick's crowding the desk making it difficult to sign in. Clearly no adult supervision at this location. It's nasty and the staff is lazy.