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Located on Mission Inn Avenue in Riverside, Anytime Fitness offers the advantage of being open 24 hours every day. While it serves as a combination gym and physical therapy center, some customers find the setup misleading. The gym could benefit from improved management and customer service to address member concerns effectively.

Members have raised issues such as outdated equipment, cleanliness, and poor maintenance. Although some appreciate the friendly atmosphere and therapy services, many report dissatisfaction due to unresponsive staff and complicated cancellation policies.

Pros:

  • Open 24 hours.
  • Friendly staff.
  • Calm and friendly atmosphere.
  • Provides physical therapy services.
  • Offers basic gym equipment.
  • Convenient location in Riverside.

Cons:

  • Poor customer service.
  • Outdated and unsanitary equipment.
  • Complicated cancellation policies.

Location / Contact

Rating Stats

3.6

out of 5.0

5 reviews
5.0
2 reviews
4.0
1 reviews
3.0
2 reviews
2.0
1 reviews
1.0

Reviews (11)

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Not ideal if you’re trying to get a normal workout in. Lots of physical therapy, the whole gym space is used by/for the PT sessions and their personnel. Basic equipment tho if you can manage, $10 day pass.

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Very nice staff there absolutely a calm and friendly atmosphere the small size doesn’t bother me at all….. recommend all serious minded people to come check it out

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This place is not sanitary. Needs wipes or other way to clean the equipment. Not reusing dirty cloths.The equipment needs to be replaced very outdated. The space is limited and very clustered.Just being honest and sharing my opinion.

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Total dud. Most of the cardio machines are out of order and the owner (who I've yet to meet in person) threated to charge me $20 a day via email for going in to use the restroom and fill up my water bottle during the hours that the physical therapy center is open. Jokes on him because I transferred to Planet Fitness nearly a month ago after it took him a week to fix the shower curtain rod in the bathroom. I was just waiting for my Anytime membership to expire because as others have noted, this place is horribly managed by a money hungry scumbag that couldn't care less about his customers. Save yourself the headache and go sign up elsewhere.

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I was looking on google for a gym to go, but this is not an open gym, is for people that go to therapy. The name can be misleading, since you can't just go and train like in a traditional gym.

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What a mess. Everything always stays dirty, I’m literally going to drive twice as far to go to a different Anytime Fitness. Avoid this place.

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I’ve been a member here for 4+ years, and the gym service been going downhill. So many good people that used to work here. So many long-term members are no longer here. Gym is managed mostly by the regional team, so service and attention is lacking.Physical therapy has been maintaining this place mostly. There’s no staff on site. Calling the number will not guarantee someone will answer, nor will it guarantee a callback. Texting will not guarantee service either. Your monthly fee, your annual fee will not guarantee attention either. It’s unfortunate.Choose another gym, honestly. I’d recommend the gym that will open at Canyon Crest soon.The only pro is that it’s open 24 hours. Other than that, administration has forgotten this place. I’ve been asking for a machine to be reupholstered for over half a year, and it’s all empty promises. Yet they’re quick and adamant to get me in the gym when my debit card expired. $$$$$There’s no incentive to respect the place. And they wonder why members sneak in other people. And it still happens. Admin thinks a little sign will prevent it 🤣🤣Again, there’s been great people that have serviced this place. Awesome members that attended here. But it’s wack now. Choose another gym. You’ll regret locking into a contract here because they’re not in the business of customer service.

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My key wouldn't open door, other members were having same problem. Another member had to let me in. They need ti fix this problem. Ridiculous!!!!

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I’m a single mother and I can’t afford the membership anymore and asked to cancel but they have refused to let me cancel unless I pay the full amount up front. Which I don’t have the money for. Don’t recommend this gym. There customer service is very bad. I have called numerous times with no call backs and promises of call back but never hearing from them.

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Owners of this particular Anytime Fitness have made the cancellation policy incredibly difficult. You have to either come in person, or if like me you move away, have to send a proof of address change and a written signature stating you want to cancel.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 11 reviews.

The address is: 3191 B, Mission Inn Avenue, Riverside, CA 92507, United States .

The contact number is +1 951-643-3992

This service is listed under Gym .

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