Club Pilates

On 10/17 an instructor was bad mouthing a paying customer who missed a class. Called her a liar for checking in on the app and not showing up, went on a rant in the MIDDLE of our class. So unprofessional and uncomfortable. Your concerns/questions are pretty much ignored unless you're a high paying client. Was told I'd get a phone call from upper management, no one reached out.

Pros:Starbucks is walking distance ,CVS, whole-foods, dentist, sushi, and all the good business are near with each other. There's also a park nearby and a nature preserve.The studio is clean and cozy. They have a clean water that's purified and filtered before it gets to your system. The equipment are always sanitize and clean each and every workout. The instructor will not embarrass you if you DO NOT know what you're doing just LIKE ME. The apparels are reasonably priced. The schedule are easy to access even if you join the wait list because some will cancel for various reasons.Cons: So far, I cant say anything but if there's anything comes up, I will edit my review.

I started at Club Pilates a week ago. Every step of the way has been the very best experience. I love how they have you write your name on the mirror and any body issues you may have. Complete support and interaction with the instructor. I cannot believe how much better my body feels after just 4 classes. I'm 62 and this exercise is perfect for my neglected body. I know results are just around the corner. Whitney is an extra lift in the morning. 😉

The amount of hatred in the past reviews are so unrealistic. First, it is a new studio, it will never be perfect. Secondly, the people are very nice that works there. Third, everyone should be responsible about their own schedule. You sign up for schedule, be responsible for attending and cancelling. Don't just bombard the system for scheduling and not attending. It's unfair for those who wants to work out like me. The Tiffs and Treats has nothing to do with the studio and yet someone is posting mean about this. Take all your nastiness somewhere because this studio has done great for most of us who loves to work out!!!P.S I love having UNLIMITED CLASSES that I can workout anywhere and book my classes.

I wish I would have read reviews before booking with them.They lock you in for a 3-month period, guaranteeing “you’re going to love it” … but if I’m going to love it then why do I have to be locked in for 3 months and pay a $100 cancellation fee if I want to end my membership early because it’s terrible? Should have been a red flag from the get go.I thought it would be a good workout, but it felt more like “silver sneakers” classes.The booking experience was terrible - having to be on a waitlist for one of of the few “higher level” classes and not being able to plan your schedule because you don’t know if you’ll get in… and then when you do get added last minute, if you decline to go at that point, they charge you for the class!I tried to be proactive and at least book far enough out to not be waitlisted… but then realized with my 8 class/mo. Membership, I can’t even book into the next month. It’s a complete double bind/ lose-lose. There are not enough decent classes to get in to, and you can’t book far enough out to not be waitlisted.Additionally, pricing. WITH the discount l, I am paying more for 8 classes than I am paying at my other intense workout studio, where I have unlimited classes (and actually get a great workout).I tried calling the studio to discuss some of these things, but no one answered the phone.Save your money (and time, and stress, and hassle) and get a membership at a studio where you can actually get in to classes !

I am always hesitant with memberships because I have had the worst experiences canceling at gyms but decided to give pilates a try & have had the hardest time getting ahold of the front desk and canceling my membership. I gave my notice in September was told id be charged for the month of october (totally fine) then november it would be canceled. Well I got charged november and when I called was told the cancellation form apparently says “ id be charged 30 days after as well” and to wait for the gm to give me a call back. This is ridiculous it should not take 3 months to cancel a membership when I gave my 30 days notice……. And was told it would be canceled november & my last payment would be october!!!! I enjoyed club pilates and the instructors but the cancellation process is too much of a hassle was planning on joining next year but will not be doing so.

I joined Club Pilates Richardson last month and have already completed over 30 classes. The instructors are extremely knowledgeable and I’ve learned so much about how each exercise enhances my body. My posture, flexibility and overall toning have greatly increased. I wish I would have started sooner!

I am in my third week of taking classes at this studio, and so far I love it! Pilates is great for those that struggle with high-impact exercise and want to focus on alignment, also the location is fantastic. The instructors are lovely so far and they also have membership discounts for educators and healthcare workers!

Wow, I’m shocked at some of the negative reviews! I jumped on google to find their number because I had to cancel a class I accidentally checked in for (they answered btw) and happened to see the reviews.This studio is great! I have zero issues getting into classes. I normally go to like 4 or 5 a week. And even when I do change my mind and want to go to a class I didn’t sign up for well in advance, I usually get off the waitlist like the day before the class even if I’m number 5 on the waitlist. They also have something like 10 classes scheduled every day for you to choose from. Also, there’s a great mix of class types PLUS if you’re in one of the more basic classes it’s easier to make it more challenging and add weight to your reformer. The instructors are great about giving variations as well for more advanced students.And the customer service has been great! I’ve gone to classes with almost all instructors and they are all knowledgeable and friendly! Neil, the manager is super nice! All the other girls I’ve met at the front desk are just as friendly and helpful.It is pricey but you know that in advance and of course it’s a contract, what studio isn’t? I have had no issues and am really only leaving this ranting review because I happened to see the negative ones pop up on google and they are RIDICULOUS!

I was hesitant to join before this studio opened, but I needed to strengthen my core after a c-section. I’d heard that Pilates helps with that. Neil, the manager, took his time to chat with me and address all my questions and concerns. Fast forward 6 months, I feel stronger, have no backpain when lifting something, and I am part if this lovely warm community. Neil and the instructors I met so far create a welcoming atmosphere with attention to good form and safety, and free of judgment. Thank you, I’m glad I’m part of this oasis of goodness.