LA Fitness

I want to give a special rating for Mr. Torri Braziel he is very professional and knows his way around the gym. And he knows the best workouts for your body type.

Torri was amazing with personal assistance and directions on the best way to reach my physical goals! The gym had plenty options and nice and clean. Definitely Recommend

Had a great and enjoyable time working out here. Meet a nice trainer by the name of Torri who helped me with my workout and membership that was suitable for my needs. Will be looking forward to going every day.

I like this gym. I really do. I got into LA Fitness thanks to a friend of mine who goes to another gym. I've grown to like my personal trainer KP and I like Jake, the manager who signed me up for personal training and got my registration for this gym all sorted away. I don't mind the $50/month. While the most I've ever spent a month at a gym, I can understand the pricing for it all. It's no skin off my back.What I don't appreciate is how unhelpful they seem to be with their guests. I'm dealing with financial hardship that has essentially made paying for personal training and the gym a bit of a problem. The gym membership is fine-- I can cope with that. The personal training prices are insane though. The lowest tier is $240, and I chose the $360. And when I signed up, I hesitated, but I wanted to get back into fitness and I considered it worth the price. And, to an extent, I do. However, I failed to understand that cancelling said personal training is impossible unless you have the money to do their buy out. Basically, if you decide to cancel your membership for whatever reason, unless it's medical, you have to pay half of what's remaining of your bill. There's no "pay the next month's ahead of time" or easy cancellation. It is either a buy-out, or you bring a medical note saying proving that paying for personal training is not beneficial. You can imagine how distressing that is for someone.For me, as someone who is working 24/7 to pay my own bills, and is my partner's Uber for work and whatnot, going to the gym has not been a priority and PAYING $360/month is not worth it at this point. Again, I still love this gym and the employees are nice and I do see the value in the price. But I cannot afford that right now. And I'm going on a little over a month of me trying to figure out how to either freeze my account or reduce what Im paying. And so far, I'm not getting the results I need. I spoke to Jake, I've called the front desk and I've been told multiple times "we're looking into it" or "we're reaching out" and I've yet to really get anywhere. The one time I came in person after playing phone tag, I thought I was getting somewhere but this morning, I wake up to see an overdraft notification with a price tag showing that I in fact did not get what I was told would happen.As someone who works sales/retail, i get it. I really do. Im empathetic and I know that there are rules and requirements and all sorts of processes that are above the employees' heads and they cant control everything. But it's really frustrating being told that something will happen or being told you'll be reached out to, when none of that happens. Not even an update that says "we couldn't do it." It makes me not want to continue going to this gym after I fulfill my contractual PT obligation.I'm not saying this to dunk on this gym/LA Fitness as a whole or even scare customers away. I just want to be honest about things so if someone sees my review, they'll understand some things that can happen. You'll notice how it's a 3 star and not a 1 star-- after all, I LIKE this gym. I really do. And I've enjoyed the people I have gotten to know. But compared to other gyms I've been to, this gym has made me feel the least heard and cared about ever.

The staff is good, the club is nice‏But you should pay 50$ per monththe amount is more than it deserves, 50 dollars a month. In addition to the annual registration cost of $50 per month, I visited some branches. Not all branches are clean all the time. In addition to cockroaches, there is no private employee to clean the pool

An Open Letter to Corporate MgmtI've frequented this location for the last 4 years, and the quality of service has gone down significantly over time. They're always out of paper towels (even in the restrooms) and I stopped going in the morning because they could only find female staff (who actively discouraged men from undressing) to clean in the men's restroom. Talk about mismanaging liability for your patrons.Here's the kicker that finally made me write a negative review: Recently, someone hit my car in the parking lot. When I asked if they could check security footage, I was told by the manager, Germaine, I had to have a police report before they could do anything. I wasn't even offered the courtesy to check footage because apparently they don't have the time to check because 'there are so many requests'.When a manager is too lazy to even extend a simple offer to help, it speaks volumes on how the whole gym is being run. It's also a comment on the lack of basic courtesy & care this facility's management holds for its patrons.I hope someone higher up reads this and realizes the negative reviews will continue to come in for this very busy & central location until they fix their personnel problem.

DO NOT GO HERE!!!!!!This place is a joke. A lot of thieves. They stole my husband's wallet out of his locker even with a lock on it. He saw who did it but the management told him …

LA Fitness in Richardson has gone downhill dramatically recently. Management's main goal is to sign more membership, not keeping the facility in good shape. There are leaks in the shower plumbing. Jacuzzi does not work and not clean half of the time I went there. It looks like an abandoned outdoor swimming pool. Bathrooms are always out of paper towels, except they are all over the floor.Nobody change the men's locker room clock for daylight saving time (it's minor issue, but an indication of their lack of diligence.)I am ready to cancel my membership.

The manager Jake is top notch. Def my favorite LA Fitness to go to and has such a great staff. He also helped me get my measurements in for my air force recruiter without even scheduling an appointment.

Bathrooms are nasty, doors in there are falling apart the showers are pretty bad too. I don’t know about the staff but for what I can see in there it doesn’t looks like is much hood to said about them. The only reason I’m come here is because is my way home sometimes.