24 Hour Fitness

Bad customer service. Employees sit around and talk at the front desk. You have to rack other people's weights if you want to work out in a comfortable space. Place is a mess. Trash all over the parking lot. Paper towels all over the floor. Let's start banning people for leaving trash. Let's start getting rid of unproductive employees. If you want a nice 24 go to Fontana or MO Val.

This is a very nice and clean gym ! They have a good staff and a good manager, I had a complaint about the steam room being a little dirty and told the manager and He Immediately cleaned it. I just want to thank everyone at this gym for all their hard work!

I like the gym but they have the music super dam loud. 9 of the 10 people in the gym has ear plugs on to listen to their own music. I wish they can lower the music volume. I can't barely hear my own music.

Staff would not allow me to use my 3 day pass because I stated that 15 years ago when I was a minor in another state I joined a 24 hour fitness. He wouldn’t allow me access to the gym because of this. This policy, if it is true, makes no sense as the last time I was part of 24 fitness was a very long time ago and I’m sure a lot has changed (at least I hope), and I’d like to try the gym out before committing to a membership.

Highly Disappointed with the woman working the front today I specifically called around 7pm to ask what time the steam room was closed today because I was driving home from work in Santa Ana late at night . I wanted to know what time the steam room closed so that I knew which gym to workout at. She told me “the steam room doesn’t close” I told her I’ve been there many times late and it has been off so I wanted to be sure . She insisted that it does not turn off at all. That the sauna does. After working out I see someone looking into the steam room disappointed. So I go for the front and ask the gentleman what time it Closes. He replied everyday at 10 or 11 😯. Very very very upset that she insisted I was wrong . All to get here and not be able to steam . I was so disappointed I didn’t even want to finish my workout . Very very disappointed in the wrong info given . I could have worked out by work. Thank you for the incorrect info . 🫡

Would be good if it wasn't so dirty. Today, big pile of trash in the women's shower area. Waste bins overflowing. Hair ties in the showers, trash on the floor. Machine with dirt caked in the foot pedals. I've seen these things most days I work out sadly. Time to switch to a gym that is cleaner.

This is a high volume gym so for veteran body builders you might want to avoid peak traffic hours. Also there is a shortage of olympic plates particularly 5 and 10lbs for those looking for small increments.Gym etiquette is kind of bad as alot of new comers hang out and socialize or there are many groups that camp out on equipment. Lastly if you're the type that keeps moving expect other gym goers to bother you instead of others just hanging out. They will stop their workout in its entirety to get on whatever it is you're using.

Gabriel at 24-Hr. Fitness in Riverside is GREAT at his job and I told him so too!! He interacts & pumps up his fellow co-workers, he keeps the gym organized & clean! And he knows my name as well as several other client's names as he greets us during our work outs!! That's great customer service right there!

For some reason this gym is always dirty! I mean I have worked out in dirty gyms before but this one is by far one of the worst ones I been to. I also have a membership to La Fitness on Arlington and they actually have two full time staff …

I am looking to get back into fitness. I obtain a the free 3 day guest pass online and planned to go today after work. I had chose this location because it was close to home and I was interested in the lap pool. A member of the sales …