Planet Fitness

For this to be a place that's so called judgement free...they are the most judgemental place ever! I feel way more uncomfortable working out here than anyother facility I have ever been in. They judge you on everything...down to the water bottle you drink out of. I was told I couldn't use the bottle I had. They tell you what exercises you can't do. I couldn't do one of my favorite exercises because an employee came and told it wasn't allowed. I will never ever pay them any money to use anything in there. They have way too many dumb rules for trying to make people feel comfortable and not judged while working out.

Good location and great gym and the gym amenities are great and they offer various workout equipment and stations but user experience will vary depending on what kind of amenities you're looking for, i.e. treadmill, weight lifting stations, and general cardio equipment then this is your gym but if you're looking for the full ten yards (pool, basketball court, sauna, etc...) then you may want to consider LA fitness or a different gym. Overall, you get what you pay for and for $10-$20/month it's perfect for my lifestyle.

This is, simply put, a sub-par gym whose operations are less than sub-par. Planet Fitness is a low-cost gym at first glance (rightfully so), but after the initial year-long membership fee of $20 is up, the price jacks up 3 times that cost, and gives no warning that it will do so. No phone call, no letter, not even an email (how hard is it to send an email, honestly?) warning customers of the increase is ever delivered, which might even bring one to the conclusion that they don't WANT their customers to be aware of the price jack. When I found myself in the situation of having a charge on my bank account for 3 times the cost of my membership, naturally I called to cancel and demand my money back, as this gym is far from deserving of that kind of fee. (Just so you understand what kind of gym this is: the cleaning agent meant for the machines smells terrible, the machines themselves are in disrepair or worn down, and they throw what is essentially the equivalent to a forth-grade pizza party WEEKLY. This is a GYM guys. Again, leaves one to wonder whether this is a purposeful move to keep their customers unhealthy and thus dependent on them.) When I called to correct the situation, I was told that not only do they "not do refunds" (what?) but they could not cancel my membership over the phone. It's June 2016, but apparently PF is still living in the 90's. So now, not only am I out $60, but I am also expected to take time out of my day (because we all just have loads of extra time falling out of our butts, right?) to go into this crap establishment and talk to these incompetent people in person about why I am entitled to a refund and how I would not ever consider staying with this crap gym especially considering their crap business practices.TL;DR: Planet Fitness is a crap gym that will take your money without your knowledge and refuse to give you a refund. Also, it smells. Don't waste your money.

PF Shelby is a clean well tended gym. I've been a member of every major gym in the area over the years and none of them take care of their equipment like PF. I can lift heavier (other than Dumbbells) at PF than any other because their machines aren't antiquated. The staff is always friendly too.

I would have to say all in all it's a fairly decent place I noticed that the general manager in the morning shawn and a few other people that work here that are the main people that keep it going I cant lift weights I come here to use there hydo massage really does seem to help my back considering now I have a herniated disc

Its Hall Road! What do you expect! EVERYTHING IS CRAZY UP THERE! Those bitching should have known better! Pick a different location in a least congested area. My location is never this way

Never had an issue. I go in the morning, but the desk help is always smiling, and the machines are clean and readily available. Great value for a 10 spot.

The employees clearly do not care about anything. They are also not educated on their policies. I cancelled my membership in late May so I wouldn't have to pay my annual fees of 30 dollars. They charged me anyway, even though the employee I talked to said they would absolutely not. I have been emailing customer service back and forth for a whole month now, and they still refuse to refund my 30 dollars. Absolutely terrible gym. I was going to return next January, but I now I won't be.

This place is not bad as long as you go during the slow times. If you go in the morning its best, but once you get there when everyone is off work at like 5 or 6, forget about it, it will be very hard to get a machine or bench. Also the main beef I have with this place is that even in 70 degree weather all they do is put on the fans and open the doors which is ridiculous! The heat discourages you from working out. You truly get what you pay for. Other than that I do like this gym for the money. They have decent machines and free weights.

This place is always so busy. I don't even know how many times I've gone to tan but nothing is available for over an hour. On top of this, my bed was given away to someone else. Its not worth paying for the black card membership.