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The Edge Fitness Clubs in Rochester Hills, MI, offers a comprehensive fitness experience. Located in the Winchester Shopping Center, this gym offers an array of high-quality machines, various classes, a kids zone, and unique features such as a cinema room for cardio workouts. With a friendly and enthusiastic staff, customers feel supported and engaged. However, challenges include overcrowding during peak hours and issues related to membership cancellations, which have frustrated some members despite liking the facility and services.

Overall, if you prioritize a diverse range of equipment and a community atmosphere, The Edge Fitness Clubs offers solid value. Nevertheless, potential members should be aware of specific contract terms and peak time crowding, which may affect their experience.

Pros:

  • Extensive, high-quality equipment.
  • Friendly and supportive staff.
  • Unique features like cinema cardio room.
  • Affordable membership pricing.
  • Clean facilities.
  • Variety of group classes.
  • Good atmosphere and welcoming environment.
  • Dedicated women-only section.
  • Helpful and knowledgeable trainers.
  • Kids zone available.

Cons:

  • Overcrowded during peak hours.
  • Difficult membership cancellation process.
  • Issues with maintenance and cleanliness at times.

Location / Contact

Rating Stats

3.8

out of 5.0

42 reviews
5.0
9 reviews
4.0
7 reviews
3.0
14 reviews
2.0
50 reviews
1.0

Reviews (122)

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One of the better gyms at the given price range.One can nitpick and see they are missing a couple of machines here and there, but overall, it is well rounded and well equipped.The Edge Cinema is a particularly interesting addition you wouldn't find in most other gym.I just wish they opened on Sundays -- I personally enjoy my Sunday workouts...

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I LOVE this gym, BUT - the women's area needs at least 1 Squat rack (get rid of at least 3 of the 10 freaking treadmills) AND they have 2 assault bikes in a private session room that they won't let anyone use... I've been a member of this gym for 7 months now, and I have NEVER seen anyone use these bikes. Let us use the assault bikes!!ALSO, the employees who clean this place do an awesome job.

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Really sad I had to cancel my membership cause of moving. I really loved this gym and highly recommend it to those who are local. The group exercise classes are amazing and they offer a wide variety of strength training machines. My only complaint is that I wish cycling was included with the other group exercise classes, but still a great quality gym.

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I started with you guys just over a month ago. Most of the staff is friendly but I am very fond of Danna. When it came to upgrading my account she was very helpful in assuring that I got everything I wanted for a decent price. She is also very attentive to any possible needs I may have at my time of working out. Matt is also very helpful and patient. Would definitely renew my membership.Price, equipment variation and closed off women's gym for those who are uncomfortable. Tanning and massage available all for not much money in comparison to other gyms. Location is perfect for me.

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Pros:good clean equipmentCheapCons:Parking is hot garbage, amazing someone hasn't gotten run overOvercrowdedCleaning rags are always outDrinking fountains can only be used by one person at a time because the the pressure is poorly balancesWas told i could try spinning classes for a month free and had it in my contract. I never was able to try spinning classes...

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Its a good all around fitness center with a variety of equipments for all levels. I will not recommend this gym if you are a complete beginner as the trainers are not good enough but if you have been working out for a while and know how to use equipments and exercises then this is the perfect gym for you.

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Staff are extremely friendly and welcoming. The gym has taken Covid19 precautions seriously and it is obvious that client and staff safety is the number 1 priority. Good music, amazing cinema, 5 star facilities.

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Like the gym, dislike the personal training program. In less than 1 month, my first two trainers quit...they refuse to refund my money since the make you prepay. Additionally, they schedule you for half hour training sessions, which are pointless. We use the gym, but have personal trainers elsewhere that are more qualified and half the price.

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If I could give this facility is zero points I would. For starters extremely unprofessional when you ask for a manager or even a district manager to give you a call about a concern you will never get a callback. Even the resident agent on Lara won’t even call you back. Save yourself the trouble and go to a gym that does not require a 12-month contract. The only way you can possibly Cancel your contract is to get a doctors note and even when you get a doctors note they still won’t cancel your membership because they will tell you the doctor needs to specifically state for how long you can’t attend the gym for which is a violation of your privacy and medical. Lastly, be sure to check each and every month statement as their charges very extreme fraud at its finest!

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Beaware before you sign a contract with Edge Fitness. They will make sure to charge you 12 months fee ($300-$400) for the services that wont be provided to you for cancelling the membership.*Yes, I’ve read the contract prior to signing that the only exceptions without the penalty are relocation of 25 miles or greater or receiving a doctor’s note.2 Reasons why this contract should be amended.1)Doctors are busy curing the patients whom maybe very ill or close to death, im not going to schedule an appointment just to bother them how psychologically challenging it is for me to go to the gym amidst this rise of COVID cases when their focus/skills are vital to be on the real patients.2)This contract penalty wave of doctors notes and 25 miles have been written far before 2020 (Pre-Global Pandemic). In other words, the verbiage on here can be significantly outdated and may require a revisit due to not having COVID included in their contract scenario.For whom it may concern, you need to call the gym every month to keep your membership frozen, because quote on quote the customer service manager had said “we dont have enough people to manager keeping customers account frozen each month” To this I replied, “well keep the accounts frozen unless the customers call you to unfreeze the account”. Then the manager implied ‘who are you to tell me what to do, you’re just a customer’ I’m not changing the policy just for you. (so here I am, writing in the public so that I can speak on behalf of other people who are thinking the same)In short, Edge Fitness does not appreciate hearing from the customers in the world where the businesses are growing to be customer centered. Edge Fitness needs to reconsider its contracts or provide flexibility or hear out customers’ feedback. My pre-pandemic experience with Edge was 5/5 stars, today it is worse than the notorious LA Fitness.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 122 reviews.

The address is: 1086 S Rochester Rd, Rochester Hills, MI 48307, United States .

The contact number is +1 248-218-1650

This service is listed under Gym .

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