The Edge Fitness Clubs

I want to give edge fitness 5 stars, but unfortunately I cannot due to the following reasons:Be very very careful of the fine print in your contract (which you’ll probably never see)... If you want to cancel your membership, the staff gives you some story that they don’t handle accounts at the club. Well that takes you back to the day when you signed up at the club, so really they don’t handle cancellations there... Anyways, they make you email or call a company called abc fitness, which then states that you cannot cancel your membership unless you are moving minimum 15 miles away from any club, serving in the military, or medical reasons. And you must provide proof... which seems a bit invasive of ones privacy. They tell you several times those are the only three ways you can cancel your membership. So after some back and forth with the customer service agent and asking her what if I just hate the club and don’t want to be a member I finally got the answer. Here’s the caveat, when you sign up you are automatically put on auto-renewal so to “cancel” your membership you need to email or call them at least 60 days prior to your auto-renewal date and stop your auto-renewal. If you don’t do this, you will be stuck paying for another year. I find this to be very scummy and really happy I didn’t find this out before it was too lateSecond reason: It’s always so busy unless you go at very odd hoursThird reason: Weekend hours kind of suck, the hours they are open are extremely busy.On a positive note: the place is very clean and a good price.TLDR: if you want to cancel your membership, call abc fitness at least 60 days prior to auto-renewal date and turn off auto renewal. Otherwise you’re on the hook for a whole year.

Spoke with 3 people - not a single one knew how I could cancel my membership. I put a stop order from my bank so they would stop billing me (even after emailing corporate and confirming my membership/ account was canceled). They sent debt collectors after me! Threatened to file a lawsuit against Swiftfunds financial (the debt collectors) and they admitted edge was sending them fraudulent cases! How is this place not shut down yet?

Good price and better than Planet Fitness because of the selection of free weights. The large mat area is excellent for stretching and step workouts. The movie theater with treadmills is interesting as well.

This gym is way too busy for the size. I end up standing in line to workout and use machines, dumbbells, racks, you name it. You spend 90% of your workout waiting for people to finish. In my opinion this gym needs to be a LA Fitness size or Lifetime size. It is not condusive to the amount of members it has.

The equipment is VERY cheap. I’ve worked out at tons of gyms and never experienced such cheap equipment. The gym is ALWAYS busy to the point of not being able to finish your workout. I never go to the gym anymore because half the time I can’t finish my workout or it’s just too busy so I just leave. The janitors are detailing machines in the middle of the day and will just look at you and continue to slowly clean the machine you’re trying to use.

I’ve been going to the gym for a year & some change & while the gym is decent, and things stay pretty clean, they have the worst front desk service/attitude. A couple of the trainers are great/friendly, but a few of the other trainers/employees look like they’re terrible to work with, they have unfriendly/unpleasant demeanors & facial expressions, especially compared to Farmington. One of the trainers was training his client so poorly, pacing around her, looking uninterested and not critiquing her unsafe squatting form.The energy they give off at times is so ugly & y inviting to be around.

I love my gym! Each time I walk in, the front desk staff offer smiles and greetings. The equipment is maintained and updated. I also love the women’s gym area that I can go to in the back! My favorite part is my personal trainer, Jamie! With her help and encouragement, I lost nine pounds and am living a healthier lifestyle. She’s the best!!!

Great gym in terms of equipment. However, the entire company is a scam and is full of snakes. Multiple friends having issues canceling their memberships, random rate hikes, and being charge for services they did not want. Never left a google review before, but they sent debt collectors after me when I had to put a stop payment order through my bank. Also, the couple ladies I spoke to who work there are very uneducated on the contracts they have. Everyone's a lawyer nowadays I guess.

I really enjoyed my workout here! The staff are very friendly and everything is consistently very clean - wet ones by the treadmills and an individual Clorox spray in every bathroom stall. I’m not used to this gym setup but I’m really impressed and looking forward to more workouts here!

I wish I could say 5 stars, I really do. The place is clean, bright, welcoming, and quite complete; however, its downfall is that it's so doggone crowded. Everyone and their dog has a membership here and it makes planned workouts a little difficult. Perhaps I am just foolish enough to go during peak hours, but I'm also not a huge fan of the music playing in the background. The density of patrons is not a very legitimate gripe, because it just means it's a good place and people recognize that, but it plus the music warrants a 4 star rating.