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LA Fitness in Roswell, GA is a spacious and well-equipped gym that caters to diverse fitness needs. The facility boasts a variety of workout machines, group fitness classes, and amenities like a basketball court, pool, sauna, and lockers. Customers appreciate the friendly staff and exceptional coaches, with standout mentions of the General Manager's superb customer service. However, there are consistent issues with cleanliness, particularly in the locker and restroom areas, which detracts from the overall experience. Despite some drawbacks, the gym offers a robust environment for achieving fitness goals.

Pros:

  • Spacious gym with a variety of machines
  • Friendly and helpful staff
  • Exceptional coaches
  • Variety of group fitness classes including Zumba and cycling
  • Amenities include basketball court, pool, and sauna
  • Locker rooms available
  • Flexible hours, open every day of the week
  • Good layout
  • General Manager provides outstanding customer service
  • Clean and organized main workout areas

Cons:

  • Consistent cleanliness issues in locker rooms and restrooms
  • Poor air conditioning in the main gym area
  • Service issues with front desk and phone support

Location / Contact

Rating Stats

3.8

out of 5.0

3 reviews
5.0
1 reviews
4.0
2 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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Clean, organized 👌🏼, working out area and the men's room area, the only thing about this location is the machines in the working out area they are not vary compared to other locations. So you are gonna be limited in, the cardio machines vary. …

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The main section of gym is great. However, the men's bathroom, showers, and hall to the pool are disgusting. There is rust, mold, and dirty floors throughout the back. There is ways a dirty mop bucket in the restroom or shower area. HORRIBLE

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Not a very clean facility. Trash and roaches seems to be acceptable to this team at LA Fitness. It's a shame it was once a good club to workout

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I am compelled to write this review for LA Fitness as my recent experiences with them have been nothing short of spectacular. The gym is always in pristine condition, the coaches are top-notch, and the level of organization and professionalism demonstrated by the management is exemplary.First and foremost, the cleanliness of the facility is commendable. In the current times, maintaining a hygienic environment is of utmost importance and LA Fitness goes above and beyond in this regard. The equipment is well-maintained, the locker rooms are spotless, and there is a constant effort to ensure that everything remains sanitized and safe for all members.However, the highlight of my experience was the exceptional customer service provided by the General Manager. Due to an unforeseen situation, I was charged an unexpected cost. After explaining the situation to the General Manager, not only was I refunded the full amount, but the manner in which the situation was handled was professional, empathetic, and incredibly gracious. It is rare to find businesses that value their customers to this extent, and for that, I am truly grateful.In summary, LA Fitness is not just a gym; it is a community that values its members and strives to provide the best possible experience for everyone. The combination of a clean environment, exceptional coaches, and outstanding customer service makes it a top-tier fitness center that I wholeheartedly recommend to anyone looking to elevate their fitness journey. Thank you, LA Fitness, and a special thank you to the General Manager for his kindness and understanding. Your actions have not gone unnoticed and are greatly appreciated.

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The LA fitness at Holcomb Bridge is amazing. In the last several months the new management has had the place cleaned up. The management has a great attitude and are always willing to help. If anyone is looking for a gym, I would highly recommend this location.

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I love this gym so much!! I take a lot of the group fitness classes, I am impressed with their instructors! Staff is always nice and knowledgeable! 10/10 highly recommend!PS: Cleaner then most gyms!

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Overall this is a very nice gym. The staff is very friendly and the gym is spacious. Lots of weights and aerobic machines. Been going to different LA Fitness locations for years and this is one of my favorites. Only complaint is they could do a better job of cleaning the men's locker room floors and lockers.

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I've been a member here for 6 years, and the ONLY reason I've stayed at this location this long is because it's so close to my house. I keep holding out hope things will improve, but they just keep getting worse.The main complaint is the lack of AC in the main gym area. This has been an issue the ENTIRE time I've been a member. It's too hot year round, but it's unbearable in the summer.There is also a complete lack of cleanliness- floors/bathrooms/locker rooms/equipment and the small equipment is always disorganized all over the floor. Also, the sanitizing wipes and paper towels are usually empty.I have managed fitness centers myself, so I can't understand why any of this is acceptable.If you're thinking about joining, I do not recommend this location. However, the other locations in the area are nice.LA Fitness @Holcomb: Please just do and be better for your paying members!

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So LA fitness has been my arch nemesis for years. I always call it Club LA. My reason for that is because it is always super crowded and people are in my way or bothering me. I finally had a good experience a couple of weeks ago and decided to try a different location. This location is definitely smaller than the rest. However, they were not a lot of people when I came in. I was able to work out in peace, and I actually signed up for a membership. Ciara was amazing. I am interested in taking some of her Zumba classes. I teach Pole fitness, so what I’m thinking is to have my students attend her Zumba class as well. It seems like fun. I also want to try to cycling class. They have a basketball court, a Pool, sauna, and showers. They also have lockers. Be sure to follow me on Instagram @rosadivina29 for more places I’ve visited.

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I have LA fitness back home and to be honest many of my experiences could use some serious improvement. I think organizations like this expand a little to much causing a huge disconnect when it comes to making it a passionate work place. I waited on hold for a whole hour after trying to get ahold of someone multiple times and just ended up having to go in. For sure able to get the job done when it comes to workouts though and the layout is pretty good just service was absolutely TERRIBLE!! No acknowledgment neither walking out or into the facility but then again majority of the time there was no one even at the front.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 10 reviews.

The address is: 1475 Holcomb Bridge Rd Ste 189, Roswell, GA 30076, United States .

The contact number is +1 770-640-8137

This service is listed under Gym .

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