Planet Fitness at Southwest Plaza Shopping Center in San Angelo, TX, offers an inclusive and welcoming environment for fitness enthusiasts of all levels. The gym features a clean facility with a variety of exercise equipment, including cardio machines, weight machines, and amenities like tanning beds and hydro massage. The friendly and attentive staff ensure a supportive atmosphere while maintaining the gym's cleanliness.
Although many users rave about their overall experience, some have reported issues related to membership cancellations, inadequate communication during closures, and limited hours of operation. Despite these concerns, Planet Fitness remains a popular choice for those seeking a judgment-free zone to achieve their fitness goals.
Pros:
- Clean facility
- Friendly and supportive staff
- Variety of cardio and weight machines
- Tanning beds and hydro massage available
- Judgment-free environment
- Affordable membership prices
- Convenient location
- Spacious workout area
- Well-maintained equipment
Cons:
- Issues with membership cancellations
- Limited hours of operation
- Inconsistent communication during closures
Location / Contact
- Address: 3552 Knickerbocker Rd, San Angelo, TX 76904, United States
- Phone:+1 325-944-9900
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 3552 Knickerbocker Rd, San Angelo, TX 76904, United States .
The contact number is +1 325-944-9900
This service is listed under Gym .
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Howard Marks
2 years ago
Well designed, plush and beautiful facility. Wonderfully maintained with equipment and cleaned. I wish my home PF would follow suit!
BETTY GARMON
2 years ago
You changed the hours (not open 24 hours) yet still charge me the same amount every month 😑 and the past week you have been closed yet I have received no compensation. I signed up for a 24 hr gym.⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️ Que stereo typical good review response
Terri Rodriguez
2 years ago
I thought everyone has to wear masks. The gym was at peak time when I went. Maybe 3 people were wearing them. I understand it not being enforced while working out but people are walking around gym without masks like we aren't in a pandemic 😬😱😱 …
James Christie
2 years ago
The prices are very reasonable and the staff is friendly. About the only problem is They don’t have a lot of free weights. Lots and lots of cardio and some weight machines. Overall not bad.
Nycole Fuller
2 years ago
This planet fitness is ok it has lots of space and has a nice flow but the equipment is outdated. Also, most places are back to 24hours the least this on could do is stay open till midnight if your not going to be 24hours
Aaron
2 years ago
I've been to at least 10 different planet fitness facilities in San Antonio, Kentucky, and New Jersey and this one is by far the worst. It's not open 24 hours and the 2 massage beds are always out of order. Other planet fitness' have TVs on the treadmills, more machine variety and sometimes with less space.
Nik Navarre
2 years ago
The "employee" i spoke to DIRECTLY was named Miguel, and as far as im aware, he is unfortunetly still employed at this planet fitness location, even after seeing multiple bad reviews stating his name directly! If you are in the San Angelo area, and are looking for a gym, I'm sorry to say, but Plant Fitness is the WORST gym in San Angelo. The pricing heavily reflects the customer service, as well as equipment. Simply canceling your membership is a FEAT alone! You aren't able to cancel online, or even on the app. You have to go in the gym in order to cancel your membership, and that only if the "workers" actually cancel the membership. I canceled mine, and they are still taking money out of my account! THIS GYM IS ROBBING PEOPLE! I'm getting the bank involved now, in order to recoup the money they STOLE! Even the manager there is utterly useless, stating that i don't have "proof" i canceled my membership, even though i stated specifically who i spoke to, told them about the documents i signed, and still to no avail! If you are interested in getting a membership at this subpar gym, please give me your money instead, ill put it to MUCH better use! Worst gym, worst staff, and worst equipment.
Paige Yates
2 years ago
Gym is very clean and workers are seen cleaning equipment at various times of day. This gym just acquired stair steppers and rowing machines which I love! Hours are very convenient!
Jacqueline Mastroianni
2 years ago
They are not 24 hours like the website says. This location closes early every day even after other gyms are open 24/7 with COVID regulations. I would not go to this one if that’s something you’re looking for. And there have been times when we were kicked out due to bad quality of water even though they sell water bottles. And this location has also been closed for weeks in row several times this year. Seriously it’s not worth the money every month.
Benjamin Anderson
2 years ago
The staff is friendly. The gym is clean, but that's about it. This is the least equipment diverse PF I've ever been to. They are missing a lot of essentials like a pull up bar and their weights only go to 60 lbs. But that isn't the most maddening issue, it's that they decide to close with no communication as when they will reopen. The area was recently hit with a winter storm, but the excuse for being closed due to inclement weather is several days over. I've reached out to ask why they are still closed, to no avail. This wasn't even communicated to the members in any format except on the website. Additionally, if you claim to be following COVID guidelines and state on signs and equipment that you enforce mask policy, why do half the people here not abide?EDIT- Added a star for the management getting back to me and communicating about their situation. I maintain my views on equipment variety and COVID rule enforcement.