Crunch Fitness - Simi Valley

Update: In an attempt to blame me for the error, I was sent a copy of my contract with the note "Freeze on 7/16" which means there was written documentation that was being ignored. Now I have documentation and have attempted to cancel all charges on my credit card. :)I swear to goodness, gyms make things so hard. Crunch Fitness - Simi Valley has been charging me for personal training since I asked for my account to be frozen (I actually asked to cancel then and their response was, "just freeze so you keep the promotional pricing".) I thought I did my due diligence to freeze it and they verbally confirmed it was all good and I wouldn't be charged any more. When I called to ask for a refund today after noticing the charges, I was told I wouldn't be getting one because they couldn't see on their end that it was frozen and I didn't have documentation.The four personal training sessions that I've paid for I have not used because I didn't know I was being charged. It's interesting how I get emails for every class I take there, but have never gotten an email saying I was being billed for anything.Take this for what you will, but if you ever decide to personal train with them and get charged when you weren't expecting to be, just know that you've been warned.

Horrible place to work out and horrible customer service. I do not recommend good luck getting a refund also.

Typical gymRaquelball court, heavy lift room, pool, plenty of equipment. Cheap gym price, not super busy. That's nice. Nice outdoor training area

Crunch Fitness is a game-changer! The variety of classes, top-notch equipment, and friendly staff make every workout enjoyable. It’s not just a gym; it’s a community that motivates you to reach your fitness goals. Highly recommended!” 🏋️‍♀️💪😃 …

Best place to get your fitness on. Also, they have incredible, healthy, coconut water it’s called king coconut water. Ask for it. I did. It’s the perfect drink for workouts, hydration, potassium, detoxification of the body, blood sugar regulation, promotes liver, health, and kidney health, good for diabetes, It’s just an amazing super food drink. I would recommend reading up on hibiscus, flower and blue butterfly pea flower. The health benefits are enormous. A supper food in a drink.

Been at this gym for about 1 year now. Its clean, the staff are friendly and knowledgeable, trainers are good and the instructors are excellent! Specifically there is no gym better for Zumba anywhere within 30 miles. Have several instructors and they are all good, here are a few of my favs - Roli, Melissa, Christine, Laura Jolene, Paola and Stephanie. They all bring it, you will have a great fun session and excellent workout.Amenities are far better than most gyms, they have all the free weights and machines you could want, pool, sauna, tanning, racket ball, massage chairs, outdoor area for weights, turf, punching bags, basketball court and rooms specific for yoga and cycling classes. People herein terms of clients also are very kind and courteous. Great place to work out and there are no judgements. Have a great workout and thanks Crunch for bringing. Truly a great place!

Amazing gym with quality equipment and a quiet room to workout privately as long as no class of occupying it

I love Crunch Fitness in Simi Valley. The staff is always friendly. This gym has a lot of class options, equipment options, amenities, and even a pool, and child care while you are working out.They have personal trainers available for a premium. Several options for different Fitness levels and goals. I do think some of the equipment is starting to wear out and might need a little updating. I am sure the past couple years have really slowed things down, but people are showing up and getting serious about health. I am looking forward to meeting my goals and learning more about the options available to help my clients meet their goals

weight equipment is okay it's just the sauna. It's too small I wish they had bigger ones like 24 hour fitness they have 2 sauna and you can basically fit 15 people each. Unlike crunch only 4 to 5 people. I never have the time to actually go in there because it's always crowded.

Great place to work out and stay fit. Getting familiar with peak hours and went to arrive when it's less congested is key.I would give this gym 5 stars but it's operational hours could be better, 24hrs open would be amazing if they were to adjust.