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Located at 5750 E Los Angeles Ave, Simi Valley, CA, Island Health & Fitness offers a variety of workout equipment and classes in a clean, welcoming environment. The gym provides flexible monthly memberships and has received praise for its friendly staff and well-maintained facilities. Members appreciate the lack of crowding and the professional help from trainers, especially Dan Craft, who has positively impacted many clients' fitness journeys.

However, the gym's cancellation policy has brought significant dissatisfaction among members. Customers report poor communication, hidden fees, and difficulties in terminating memberships. Management's attitude in handling cancellations also draws considerable criticism.

Pros:

  • Variety of workout equipment.
  • Clean and well-maintained facilities.
  • Friendly and professional staff.
  • Flexibility with monthly memberships.
  • Not crowded, plenty of equipment available.
  • Convenient location with ample parking.
  • Excellent trainers, especially Dan Craft.
  • Numerous cardio and weight training options.
  • Good atmosphere, not a 'meat market'.
  • Offers child watch service.

Cons:

  • Challenging cancellation policy.
  • Poor customer service regarding cancellations.
  • Hidden fees and charges.

Description

Members-only fitness center offering Pilates, yoga & other classes, plus personal training.

Location / Contact

Rating Stats

3.6

out of 5.0

13 reviews
5.0
3 reviews
4.0
3 reviews
3.0
8 reviews
2.0
23 reviews
1.0

Reviews (50)

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I only got As far as asking the manager for a price list which he couldn't give me without doing the 20-minute walk around tour which I had no interest in since I wasn't there to take classes or use their facilities just treadmill and weights to which she sarcastically threw out two numbers which I don't remember but when I asked him to explain what those numbers were he essentially told me I was wasting his time in the comeback when I had more time to take the tour and he would explain to me what the numbers were then so I went to 24 Hour Fitness and got a price list right away I found out you can get a $16 a month deal if you go through Costco so that's what I'm doing. Really makes you wonder why this place is so afraid to give people their prices up front, must be pretty high 🤔

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One of the cleanest gyms in the area

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Great equipment ,clean and good air conditioning.

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Best gym in Simi Valley. Bar none.

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I work out here.. it's simple, but has friendly staff and everything you could need

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I like this gym! It's appears clean, there's no waiting time on the equipment and the equipment is all newer! The spin bikes are the best ones I've been on yet! The two rowing machines are also the bom! The weight room has just about no waiting time, to use the weights or the universal type gym equipment. The instructors seem friendly and adequate...I need more class time there before I can decide, what they're like. I am an enrollee in the Core Barre and Island package. I absolutely love Core Barre! I'm so glad Island Health And Fitness has this offering! Melissa, Heidi, Lauren and Katelyn are the best instructors! The core classes are fun and energetic and a great full body workout! My body has become fitter and stronger due primarily to Core Barre. I need weights, and other cardio for variation, and so I signed on with IHAF. I said goodbye to my old gym, where I was a member for about 18 years! They just couldn't offer me what I wanted any longer. Hello to new experiences, and a new way!

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Was a member for several years, discontinued about a year ago. Loved the atmosphere and location, the personal-screen cardio machines, and the towel service. But it was a death of a thousand cuts for me (or maybe only a handful).Towel service became stingy, you used to be able to help yourself to what you needed, from little hand towels for working out to medium ones for showering. But it changed to having to ask someone at the front desk and sign your name each time. It felt like they were treating you like a thief and a child.They'd add on random fees, for "equipment restocking," $50 if I recall correctly, which were not otherwise part of your membership, with the only notice being a chalkboard in the gym. Hey just so you know, we're charging everyone more money this month just cause we feel like it (hyperbole, not the wording of the sign). There was at least one other mysterious charge for a random $15 that I wouldn't have even known about if I didn't check my credit statement. Maybe that was their way of accusing me of towel theft?The personal-screen machines lost most of their channels, rendering them useless. They could have been reprogrammed, but no one bothered for at least 6 months, if ever. Sounds small, but this was one of the main selling points for me. Cardio while watching a personal little TV was fun.When I tried to negotiate my membership, they were inflexible. I was even interested in adding family members! I inquired about previous price promotions of theirs and they would try to gaslight me and deny these promotions ever existed, then launch into a spiel about their current prices and promotions, as if hoping I'd forget what I was asking. Beyond rude and condescending.Today was the last straw, leading to this review. I was interested in giving them another chance, having just received a promotion coupon in the mail ($20 month to month). I called to inquire about it, and they said they had no idea what I was talking about, and launched into another lengthy spiel about their ordinary prices. I described the promotional mailer and he all but called me a liar. I asked to speak to someone else, he said he was a manager. I asked when I could speak to someone else, he gave me no information.Goodbye, Island H&F. You had so much potential, but unfortunately your managers ruined it. I'll stick with my current gym instead.

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The new owners have done a fantastic remodel. I love the feeling of having everything I need and a staff of pure Professionals. The true factors that sold me I have written above but there is something I didn't grasp at first. Island's greatest quality is by becoming a member you never have to set foot in one of those "big box" gyms again.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 50 reviews.

The address is: 5750 E Los Angeles Ave, Simi Valley, CA 93063, United States .

The contact number is +1 805-522-5770

This service is listed under Fitness Center .

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