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LA Fitness in Sunrise, FL, is a popular gym known for its welcoming environment and friendly staff. The facility offers a wide range of amenities including a swimming pool, sauna, and various classes such as Zumba and cycling. Members often praise the customer service, particularly from employees like Christian, Brooke, and Joanne. However, some reviews highlight issues with equipment maintenance and cleanliness, which can affect the overall experience.

While many members appreciate the community atmosphere and the gym's comprehensive equipment, others have encountered problems like the inconsistent availability of weights and cleanliness of the locker rooms. Despite these issues, the positive aspects such as helpful staff and variety of equipment tend to stand out.

Pros:

  • Friendly and welcoming staff.
  • Wide range of amenities including a pool and sauna.
  • Variety of classes available.
  • Comprehensive equipment selection.
  • Clean and well-maintained facilities.
  • Strong community atmosphere.
  • Helpful personal trainers like Christian and Sheldon.
  • Convenient location.
  • Good customer service from staff like Brooke and Joanne.

Cons:

  • Maintenance issues with some equipment.
  • Lockers and bathrooms can be cleaner.
  • Weights often disorganized.

Location / Contact

Rating Stats

4.2

out of 5.0

20 reviews
5.0
9 reviews
4.0
12 reviews
3.0
9 reviews
2.0
78 reviews
1.0

Reviews (128)

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Galen was very helpful and professional.Thank you

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Nice gym, clean, good classes, good ambiance!

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Walked in at 800pm today 10/20/23 and inquired about a guest pass. The front service clerk seemed upset and was rushing me. I was not offered a tour of the gym. Horrible customer service all around!

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I have worked at over 6 different locations over the years and have visited over 80 clubs across the country! This is hands down one of the best LA Fitness locations I have ever had the opportunity to work and work out at. The TEAM genuinely wants to help members reach their goals!

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There are better LA Fitness locations. It is a gym and gets the job done.

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Love my gym! Great staff and facility 🏋‍♀️🏃‍♀️🏀🏊‍♀️ …

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The customer service here is phenomenal. Galine is an excellent manager and Zach is also very welcoming. Let's just say I walked into Flamingo LA & it was very unpleasant so Sunrise is definitely my home base .

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Bait and switch policy at this gym and even after writing to their corporate office, no response. Horrible service!!!

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Zach was amazing — highly recommend him for PT. highly knowledgeable

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Zach was great with the training lesson and professional. He knows what he’s talking about and teaches you with a sense of humor. 10/10

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 128 reviews.

The address is: 13999 W Sunrise Blvd, Sunrise, FL 33323, United States .

The contact number is +1 954-838-7664

This service is listed under Gym .

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