LA Fitness in Sunrise, FL, is a popular gym known for its welcoming environment and friendly staff. The facility offers a wide range of amenities including a swimming pool, sauna, and various classes such as Zumba and cycling. Members often praise the customer service, particularly from employees like Christian, Brooke, and Joanne. However, some reviews highlight issues with equipment maintenance and cleanliness, which can affect the overall experience.
While many members appreciate the community atmosphere and the gym's comprehensive equipment, others have encountered problems like the inconsistent availability of weights and cleanliness of the locker rooms. Despite these issues, the positive aspects such as helpful staff and variety of equipment tend to stand out.
Pros:
- Friendly and welcoming staff.
- Wide range of amenities including a pool and sauna.
- Variety of classes available.
- Comprehensive equipment selection.
- Clean and well-maintained facilities.
- Strong community atmosphere.
- Helpful personal trainers like Christian and Sheldon.
- Convenient location.
- Good customer service from staff like Brooke and Joanne.
Cons:
- Maintenance issues with some equipment.
- Lockers and bathrooms can be cleaner.
- Weights often disorganized.
Location / Contact
- Address: 13999 W Sunrise Blvd, Sunrise, FL 33323, United States
- Phone:+1 954-838-7664
- Website:lafitness.com
Rating Stats
Reviews (128)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 128 reviews.
The address is: 13999 W Sunrise Blvd, Sunrise, FL 33323, United States .
The contact number is +1 954-838-7664
This service is listed under Gym .
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Anthony Serraneau
9 months ago
Danyell was exceptionally hospitable as a sales team member she helped me more than enough with seeing the benefits of the sawgrass LA fitness
S R
9 months ago
Why even bother having staff over the weekend if they're not able to help you? Why are they unable to cancel your membership over the weekend? If someone wants to cancel before they're charged yet are denied ability that's pretty messed up.
Francesca Conetta
9 months ago
I’ve been a member for a couple of years at this location and I love it! The staff is always friendly, the gym is clean, there are plenty of machines available to use, and the sauna is perfect to end my workout.
Ramon Olsen
9 months ago
Danyel treated me with respect and heard me and my needs. Front desk walked me right over to her. Very clean and organized process. She made sure this was more of a personal interaction vs a transaction. Thank you 🙏🏽 …
Hoodiny Tia
9 months ago
Very clean gym. Staff is friendly and It has everything I need. Christian the representative was very friendly and made sure I received the right package for what I am trying to get out of my sections. The trainer Isaiah is one of the best trainer I had. Very happy I came to this location.
Shannon Kelly
9 months ago
Just wanted to drop a quick note acknowledging how much the Gym has improved in recent weeks. It seems like Stuart & Christian have really been making an effort at improvement. Hopefully keeping tidy will catch on with everyone who visits this particular gym! Having said that, I do have to bring up the complete lack of respect for the other members by the Super Setter jerks upstairs...
Arianna Meza
9 months ago
As I was walking in to sign up on a Sunday. Christian an employee that helps with activating memberships comes out the car to come back in before leaving to assist me. I felt bad for holding him up but he told me other wise and made me feel very welcomed. He made the whole process easy and knowledgeable. Till this day he still helps me with any questions or concerns that I have and has the best customer service. If you’re looking into signing up ASK for Christian, he will make sure you are informed and ready to start working out. I never had any problems since I started and I'm very satisfied with the gym over all :)
Sasha Meliss
9 months ago
In the past 10 years I have been a member of several gyms around South florida from family owned to commercial gyms. Health & Fitness is a pilar in my families lifestyle and mental health. LA Fitness Sunrise/Sawgrass is staff and facility is by far my favorite experience in all of my years traveling to gyms in the area. I am loyal to my training hour and enjoy the community that has been created. The front desk staff warm and welcoming. The kid care staff are amazing. The janitorial Crew are detail oriented and helpful. Everyone in the sales team is also a pleasure to communicate with. I ALWAYS reccomend this LA in particular because of how much I love going there everyday.
Just Chill
10 months ago
Greeted by staff immediately gave me all the information for me to start my new lifestyle
Tamara Byrnes
10 months ago
11AM Yoga class was very disappointing. Instructor appeared right at start time, She did not introduce herself, or give a brief safety talk, (everyone works at a different pace, feel free to modify, etc, etc). She jumped right in to advanced poses (not traditional yoga postures). I tried to keep up but was not going to hurt myself ( I taught for 12 years)my friend hurt his shoulder and had to just relax for the rest of class. It’s obvious the the instructor is exceptionally limber as she mentioned that she practiced Martial Arts. This class description should have been labeled advanced or Boot Camp Yoga.