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LA Fitness in Sunrise, FL, is a popular gym known for its welcoming environment and friendly staff. The facility offers a wide range of amenities including a swimming pool, sauna, and various classes such as Zumba and cycling. Members often praise the customer service, particularly from employees like Christian, Brooke, and Joanne. However, some reviews highlight issues with equipment maintenance and cleanliness, which can affect the overall experience.

While many members appreciate the community atmosphere and the gym's comprehensive equipment, others have encountered problems like the inconsistent availability of weights and cleanliness of the locker rooms. Despite these issues, the positive aspects such as helpful staff and variety of equipment tend to stand out.

Pros:

  • Friendly and welcoming staff.
  • Wide range of amenities including a pool and sauna.
  • Variety of classes available.
  • Comprehensive equipment selection.
  • Clean and well-maintained facilities.
  • Strong community atmosphere.
  • Helpful personal trainers like Christian and Sheldon.
  • Convenient location.
  • Good customer service from staff like Brooke and Joanne.

Cons:

  • Maintenance issues with some equipment.
  • Lockers and bathrooms can be cleaner.
  • Weights often disorganized.

Location / Contact

Rating Stats

4.2

out of 5.0

20 reviews
5.0
9 reviews
4.0
12 reviews
3.0
9 reviews
2.0
78 reviews
1.0

Reviews (128)

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Amazing location and very friendly staff, Have been going there for year and recently I moved but didn’t like the gyms in the area I moved to and still drive 15 minutes to go to the same gym.

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Nick is the best personal trainer i ever had! He is so educated and talented at what he does. Brooke is always so friendly and helpful towards me and my family when we got our membership with her.

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Just signed up! Customer service by Brooke was amazing! So glad she was the one who I was transferred to when I called asking about membership pricing and info . Hard to find good customer service now a days . Brooke , Thank you so much! You were amazing !! Rock on!

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It is difficult to get a fantastic workout at LA Fitness due to the crowds. At almost any point in the day, it is difficult to hop on a machine or bench that you need to use (I.e., benches or leg press) without it being taken. The machines are dirty, have patches on them, and three of them are under service right now. The dumbbells are all over the place and not a single employee at the gym addresses gym goers that slam weights on the floor or play music on their speakers.

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Horrible management. Terrible customer service. Join this places for classes and today no yoga mats. Told they have some trx mats upstairs. All of the four mats being used at trx station. No accomodations eg towels available. No working hand sanitizer upstairs either. Not sure what all the people downstairs employed here at desks do all day; never see anyone cleaning machines

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Claudia G. The Zumba instructor is awesome. She is a true leader, energetic and amazing motivator. Her classes are always full. If it wasn’t for her I wouldn’t go to LA Fitness. Thank you Claudia. I truly appreciate your dedication and commitment to all of us.

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I go to aqua fitness, instructor Pepper was Awesome! She gave a great workout!Unfortunately the pool area as well as the jacuzzi needs to be tended to in repairs and cleaning, the water in the jacuzzi was brown, you can get a bad infection by going in there! yuck.Also the shower heads are awful they spray in every direction but straight at you.Great workout though, even though she was 15 minutes late.

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They need to get an adequate amount of barbell plates and dumbbells. All of the weight trees ( where you hang the plates/weights) are empty and so is the barbell rack. I've been going to L.A. fitness for decades and have never seen a gym without weights. Where are they going??

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The equipment is new and the variety is amazing. There’s never not anything that you can’t do in this gym. This gym gives you no excuses and I love it. The people that work there are just as awesome as the gym.

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Honestly, we loved coming to this gym, but they’ve made the decision to permanently close their kids klub. Filled out my cancellation forms today, since I can’t go if I can’t bring my kids. Sad day for a neighborhood gym. Lots of parents will be cancelling.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 128 reviews.

The address is: 13999 W Sunrise Blvd, Sunrise, FL 33323, United States .

The contact number is +1 954-838-7664

This service is listed under Gym .

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