Planet Fitness

Liking this location, less crowded than the others

I go in the night after work and the staff is amazing and helpful. I ❤ this location

Worst customer service I have ever received!!!!! On multiple different occasions!! Do not sign up here!!

Great place, very clean and the staff is very helpful.

The cleaning stations by the the cardio machines were either broken or empty and that made me question how clean the machines were. I didn't even want to use them.I will not be returning to this location.

Clean facility. Friendly staff. Plenty of space and equipment, even during peak hours. All in all, a good experience.

My sister and I enjoy coming here to work out in the mornings. The staff is very friendly & welcoming

gym is nice. employees are generally polite. ive never had an issue until this month. i dont pay much attention to when my fees are due and unfortunately this month i didnt have the money in my account for 24 hours. on the 17 i got a notification from my bank card that the payment didnt go through. i figured it was not a big deal. maybe they would try to take the money again the next day. they did not. i figured id pay it when i went into the gym since you cant make a payment on line. i didnt make it in last week but figured it would be fine ill pay it when i go Friday. so today...today they charge me 25.00 dollars. they waited 8 days. only one attempt to charge my card, then waited 8 days to charge me a late fee.after much conversation ive decided that i no longer wish to be apart of this gym and cancelled my membership. there is no contract and for a whole 24 hours i was short 5 bucks in my account. rather then refund the late fee for the fist time ive ever had a problem with my card they lost a regular customer that only came in at most 2x per week. for 25 bucks you lost the whole year of payments.what a shame. ill happily find me a new gym to attend. your loss

It's what you'd expect from a planet fitness. It's a good gym to work out at unless you're someone who likes/has to work out in the morning. If that's the case, I wouldn't bother signing up. Whoever is working the mornings isn't reliable and it seems that for a while now, maybe multiple times per month, no one is there to open the gym when it's scheduled to be open. Nothing is more frustrating than when you're getting up before 5 and planning your whole day around going to the gym in the morning, then getting there to see no one has opened it. I'll usually sit in the parking lot for 10 minutes or so to give the employees the benefit of the doubt, but no one has ever showed up late to open. Happened again this morning. Super frustrating and not a great way to start your day. However, if you work out in the evenings, the staff then are great. If the morning crew could be as reliable, this would be a 4 or 5 star review.

Clean, adhering to all COVID protocol. Friendly staff.