Planet Fitness at 628 S Main St, Syracuse, NY offers a budget-friendly gym experience suitable for both beginners and intermediate users. The gym maintains a wide variety of equipment, including newer machines, and features amenities such as tanning beds, massage chairs, and the popular Hydromassage. The staff is commended for their professionalism and friendliness, creating an inviting atmosphere.
However, some patrons have noted maintenance issues, including broken equipment and problems with the air conditioning. There have also been complaints about the cleanliness of shower facilities and inconsistent customer service experiences. Despite these concerns, Planet Fitness remains a popular choice for its affordability and availability of diverse workout options.
Pros:
- Affordable membership options
- Friendly and professional staff
- Wide variety of equipment
- 24-hour access Monday through Thursday
- Tanning beds and red light therapy available
- Clean and well-maintained locker rooms
- User-friendly environment for beginners and intermediates
- Popular Hydromassage beds
- Judgement-free zone
- Convenient location near interstate
Cons:
- Maintenance issues with equipment
- Problems with air conditioning
- Inconsistent cleanliness in showers
Location / Contact
- Address: 628 S Main St, Syracuse, NY 13212, United States
- Phone:+1 315-299-2583
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 80 reviews.
The address is: 628 S Main St, Syracuse, NY 13212, United States .
The contact number is +1 315-299-2583
This service is listed under Gym .
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Ameelia Martin
1 year ago
Just popped in for a quick shower and a TBE. This is probably my last favorite PF for showers. The stalls are small, and I'm only 5'2" and 110 lbs. Even the handicapped shower was just as tight. They did provide a seat for use in the handicapped shower, which I wound up needing to use for my bag because the hooks outside the stall were only good for a towel.However, Michael made my night by squeezing me in at the last minute for the TBE. It was hectic, and within 20 minutes of closing, and I would have totally accepted if he told me it was too late, but he didn't. Tyr red light therapy is exactly what I needed after the stressful day I had, and thanks to his commitment to the members, I got it! I was going to dock a star for the less than ideal showers, but Michael more than made up for them with his outstanding service!UPDATE (next day): The limited hours over the weekend for the entire Syracuse region is ridiculous! There isn't a single PF open within 100 miles? Seriously? Every single decent sized city has one that is open until atleast 10pm on the weekends, usually 24 hours. If I lived in this area, I'd be canceling my membership because the gym isn't available to me 90% of the time when I need it most. There is no reason you can't choose 1 PF in the area to stay open later.
Kaela Stonecipher
1 year ago
Love how I feel afterwards, very energetic and accomplished, love the empowering signs everywhere
Khaled Abdulhamid
1 year ago
Great place to workout very calm, the staff are super friendly and helpful!
Carlos
1 year ago
I am a truck driver, and I had nowhere to go; besides this place, I am from Jersey. This place is one of the politeness I have attended to.
Roxanne Hughes
1 year ago
It's clean. I used the machine I wanted. It wasn't very busy. Lockers could use a wipe but they're lockers.
Peter Scida
1 year ago
I just started there, so keep that in mind. So far so good. Tons of equipment. Everyone seems to be good about wiping down after use, which is nice. The best features are reserved for the top tier membership, but if you use them, it's worth it - tanning, some red light booth, and two kinds of massage beds. One is like the one you see in the mall, and the other is a water one. That one is great. Seems to be patronized by everyday people and not just muscle heads. A few folks seem to go there to be seen, but just a few. Staff is friendly, spacious locker room, decent showers.
Sam Moore
1 year ago
I am visually disabled. The staff are very supportive and understanding of my situation.
Jon
1 year ago
I was going to leave a bad review but I might of been roid raging, slightly rude employee but besides that good place to burn off some tren
Jackie Gwilt
1 year ago
Always clean, pleasant employees, nice machines and love the Hydromassage and massage chair after
Chance Campolito
1 year ago
Great well equiped and staffed facility, as well as kept thoroughly cleaned and most staff quite friendly, helpful and knowledgeable.