Planet Fitness in Dewitt, NY, offers a budget-friendly gym experience with its low monthly memberships and numerous amenities. The gym maintains a clean and welcoming environment, enhanced by friendly and helpful staff. Members have access to a range of equipment and fitness services, including hydro massages and red light therapy. The facility's 24-hour availability on weekdays provides added convenience.
However, several reviews point to inconsistent cleanliness, especially in the locker and shower areas. Customer service experiences vary, with some members noting unhelpful staff and billing issues. Despite these issues, many commend the value for money and the overall friendly gym atmosphere.
Pros:
- Low monthly fee.
- Clean facilities.
- Friendly and helpful staff.
- 24-hour access on weekdays.
- Nationwide membership usage.
- Hydro massage and red light therapy.
- Ample equipment variety.
- No intimidating environment.
- Conveniently located.
Cons:
- Inconsistent cleanliness in bathrooms and showers.
- Billing and membership cancellation issues.
- Mixed customer service experiences.
Location / Contact
- Address: 5859 Bridge St, Dewitt, NY 13057, United States
- Phone:+1 315-399-5222
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 5859 Bridge St, Dewitt, NY 13057, United States .
The contact number is +1 315-399-5222
This service is listed under Gym .
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Nic K
11 months ago
Impressed. Ben at the front desk was incredibly helpful, positive, friendly and knowledgeable. We will be back!Hydro massage is amazingRed light therapy is a bonusClean facilitiesLove the app and how it lets you know when it's busy/not as busyUse membership nationwide and guest pass options
Francis D Cary
11 months ago
Been a member here for over 15 years, the current management staff is A1, the club is more clean than it has ever been, if there was hot water in the showers I'd give it 5 stars.
DramaO7
11 months ago
Could have better pricing
cynthia donalson
1 year ago
There is plenty of equipment and pleasant atmosphere, and staff is very friendly
michele fenton
1 year ago
Always an enthusiastic greeting early in the morning by staff, specifically Bryan W. Clean equipment and hot showers. Get more value, then what I expected with the low monthly club fee.
Wattley Kearse
1 year ago
Alot of good people getting healthy clean and great staff
Peter Goff
1 year ago
PF is an amazing value. I have a few quibbles (worn down bar pads for squats; would be nice to have curl bars with more/addable weights), but overall it's a great facility. If I wasn't moving, I would 100% have kept my membership.
Melanie Allen
1 year ago
Staff is 5 star, cleanliness is 5 star, equipment 4.5 stars, over all functions 5 star even when busy, tanning rooms 5 star. Better system with 30 minute work out area is needed to prevent machine hogging.Purple tootsie rolls needed again too....Not being able to keep a locker SUCKS. It's my biggest complaint and makes every trip to the gym more cumbersome. I'd be willing to register my locker and even be willing to pay rental fee to be able to keep my needed items there, instead of having to tote a bag in order to go. It would even increase my trips to the gym if I didn't have to worry about having my gym bag with me to go.
Cutkings Barbershop
1 year ago
Great place to break a sweat.
Brian
1 year ago
Good place to work out , and friendly staff