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Powerhouse Gym in Syracuse, NY is conveniently located in Shop City Plaza and operates 24/7, providing flexibility for all schedules. This gym boasts a welcoming atmosphere for beginners and powerlifters alike, with friendly staff and well-maintained equipment. Many members praise the supportive community and the commitment to cleanliness. It offers a range of modern machines and free weights, making it ideal for serious lifters while maintaining an inclusive space for all.Despite its many strengths, there are some reported issues. Some users have experienced difficulties with entry and customer service. Additionally, the gym's lighting and cleanliness have been criticized by a few patrons. However, the overall feedback remains highly positive, making it a top choice for fitness enthusiasts in Syracuse.

Pros:

  • Open 24/7 for maximum flexibility
  • Convenient location in Shop City Plaza
  • Welcoming atmosphere for all fitness levels
  • Friendly and accommodating staff
  • Well-maintained and modern equipment
  • Not overly crowded
  • Clean environment
  • Supportive community and great vibes
  • Reasonable membership rates
  • Ideal for serious lifters

Cons:

  • Reported issues with locked doors and entry
  • Mixed feedback on lighting in some areas
  • Occasional problems with customer service

Location / Contact

Rating Stats

4.8

out of 5.0

3 reviews
5.0
1 reviews
4.0
1 reviews
3.0
55 reviews
2.0
0 reviews
1.0

Reviews (60)

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Very clean gym, great people, great management. Not much more you could ask for! Do not hesitate to make this your home.

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This is the hidden gem of Syracuse. I lost over 100 lbs at this gym. Great staff, great equipment and great members.

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Love this place! It’s conveniently located, 24-hours with locked door/tag access (it makes me feel safe), nobody with tripods taking up space for hours, and everyone is so welcoming- powerlifters and beginners alike. I have to attribute my ability to stay consistent and comfortable with my fitness journey to this place. I’ve brought friends here to try it out and their first day is free! The owner has always been really accommodating and the staff are really friendly ☺️ if you want to go to a gym that has nice equipment, isn’t overly crowded, and has a lot of personality- check it out!

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Love this gym! I toured a number of gyms when I first moved to the area and chose Powerhouse. The owner, Helen, has done an amazing job creating a safe, comfortable, and inclusive space. Good people, great equipment.

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The door to the facility was locked and it looked very unwelcoming to potential new members. I had a guess pass and wanted to see if it was the right fit for me and I could very quickly tell it was not. I waited outside and attempted to call the phone number called out on a sign out front. Before I could dial, an employee came out and asked if she could help me. Her politeness is the only reason I'm giving this a 2 star rating instead of a 1 star. I explained that I had a guest pass and wanted to try out the facility and she said sure but that I was not permitted to wear the medical mask I had on. I told her I didn't feel comfortable with that and left. I do not understand why this is an issue, especially as I have identification and my name on a guest pass. My identity is very clear. I should be permitted to wear a mask for health concerns, as I please. Also, why waste anyone's time with obtaining a guest pass and traveling to the facility just to say that masks aren't allowed? Publish this on a website, etc. What a waste of time.Edit: The owner commented here that I was misunderstanding and that she did not say masks were not allowed but rather that she wanted to make sure I was comfortable with wearing it in close proximity to others. That is a total LIE!! I was explicitly told that masks were NOT allowed and so our conversation ended maybe 15 seconds afterwards. I initially rated this as 2 stars to give benefit of the doubt since the woman (I presume owner) was friendly in our conversation. BUT I do not tolerate lying to save face. Since she could not admit to her wrongdoings, I will be demoting my review to a 1 star.

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Thank you Mack for the 5 star review. It's much appreciated.

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I've been working out at gyms since 1998. Power House is a favorite. We'll maintained equipment and clean. It's swank but, leans a little toward hardcore. Perfect! My favorite!

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Love it

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So I am actually sitting in the gym writing this review. I am from out of the area and was able to get a day pass. Now full disclosure I hate big commercial gyms. This place is big enough with all the right tools but not big enough to be a cookie cutter place. The staff is awesome and the equipment is well maintained. The lighting is a little on the dim side which I like. Super happy I came here.

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24 hour access, wide variety of free weights and machines, cardio, aerobic studio, food and supplements available, friendly staff, love this place.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.8-star.

This business has 60 reviews.

The address is: 115 Shop City Plaza, Syracuse, NY 13206, United States .

The contact number is +1 315-303-3111

This service is listed under Gym .

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