YMCA Downtown Syracuse offers a community-oriented environment with diverse fitness options. Located at 340 Montgomery St, this gym boasts facilities like an indoor pool, racket courts, weight room, and specialized programs including Pickleball and swimming lessons. The friendly staff and accommodating atmosphere draw many members, making it a popular choice for locals.
However, some areas need improvement. The gym's cleanliness and equipment maintenance have been questioned. Issues with customer service and membership management have also been noted. Overall, it remains a viable option due to its amenities and community feel.
Pros:
- Friendly and supportive staff.
- Wide range of gym facilities and equipment.
- Indoor pool and varied programs.
- Community atmosphere with friendly members.
- Special programs like Pickleball and swimming lessons.
- Affordable membership rates.
- Separate workout area for women.
- Easy on-street parking and discounted garage parking for members.
- Few crowding issues during workouts.
Cons:
- Cleanliness needs improvement.
- Equipment maintenance could be better.
- Inconsistent customer service experiences.
Location / Contact
- Address: 340 Montgomery St, Syracuse, NY 13202, United States
- Phone:+1 315-474-6851
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 10 reviews.
The address is: 340 Montgomery St, Syracuse, NY 13202, United States .
The contact number is +1 315-474-6851
This service is listed under Gym .
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Robert Ogden
11 months ago
Wonderful pool, friendly staff, easy on-street parking.
Victor Miggiani
1 year ago
I was looking for alternative locations regarding Pickleball. Although I have been to the Downtown YMCA a few times I did not know it very well. Following one visit I noticed the Y had set up times, court space and equipment for Pickleball but few people were utilizing the opportunity. With some encouragement from Staff and Max, the Director, I helped get the word out and now am making new friends playing hours of Pickleball that I could not do anywhere else with excellent mostly unknown facilities and equipment.
Raegan Dewey
1 year ago
My 7 year old son with special needs was hesitant to get into the water for swimming lessons and Instructor MiMi was very patient and kind to him! She convinced him to get in and made it fun! She’s an angel! ❤️ Love her!
Cj
1 year ago
I'v only used the gym facility a few times it was alright...during covid. Building has a lot going on, a lot of "sketchy" people hanging around!! Don't leave your kids around! Constant drama. I recommended steering clear AT ALL COST!
Anonymous Joe
1 year ago
Honestly considering cancelling my membership. The brown lightskin chick who works front desk (mainly in the morning) is so rude to people, and just the other day I witnessed her being rude to a younger man. As a front desk staff it is your job to greet members and be welcoming
Lisa Welch
1 year ago
My friends at the Downtown Y keep me motivated. I’m not a super athlete. Or in amazing shape. I’m just a humble women going to class. I’m stronger and healthier. I like the tradition and history of the Downtown Y I can’t imagine life without the Y.
Jeff Shuster
1 year ago
I wish this location would be a flagship for the YMCA in the area, but it's really lagging way behind the suburban locations in terms of being clean and updated. The men's locker room is carpeted, lockers are rusty and showers are in one big open room. The weight-room has a decent variety of equipment and they did some work to fix the ceiling, but some of the equipment is outdated or not well maintained - benches have ripped padding, accessories for the cable machine are worn out and there's only one incline bench for free-weights. The cardio area on the top floor is straight out of the 1950's.There's now been a couple times I've tried to go this year and it's just randomly closed during the day.I will say the staff have always been very friendly and polite, the couple classes I've been to are great - and the location is very convenient from working downtown. Come on YMCA ... make the downtown Y great again!
Himani Joshi
2 years ago
One of the most irresponsible management I've ever seen. I put my membership on hold in May, and they still charged me for June and July. I went in personally to fill the form to put it on hold. I've left voicemails for the person responsible for putting memberships on hold in June and called 3 times but no response. Haven't got any response yet and the front desk says we don't know if we reimburse the money. Better hire someone who is more responsible and knows how to do their job, 2 months and they haven't had the time to put my membership on hold. Pathetic
Jerani moh
6 years ago
This gym is rarely ever crowded, I cannot speak for the basketball courts or the pool though.They are very pricey, but they have wayyyyy more to offer than Planet Fitless ! Large Locker Room, Fresh Towels, Large indoor Pool, Boxing Ring, Speed bag, Heavy free weights, basket ball court, racket ball court, and the top floor has even more free weights, and an AWESOME cable machine - similar to Bow flex, AND your basic cardio and leg machines.My only complaint is the price for membership, the terrible schedule that they are open till which on weekdays they close at 9 PM, weekends at 6PM, the lockers are old and need a serious replacement, and the water fountain and rugs in the locker room are disgusting! But if your serious about working out and you need a real gym to do it in, then this is NOT the best choice...but it's certainly TOP 5 for the area.
jen moorhead
6 years ago
I like going here. One reason is they have a separate space just for women to workout which I love. Membership is affordable compared to other gyms. Parking downtown on the street is a huge pain but just found out they have a parking garage which is a reduced price for members. I've never had a problem at this gym the staff is wonderful and very helpful . Everyone is very nice. This gym has alot of programs and classes to offer. This location isn't modern or style up to date which I don't mind at all. Everything works and is a good place to be. I'm conformable going there and working out.